There is a player who sent me mats to perform a cool down. I lost your name, and could not send you your mats back. Please contact me. Tell me what the service was for, and how much you payed me. I will send the goods then. I have other questions for you once you contact me, so that i can verify the correct person.
I contacted support, and they are not able to assist me in finding you. I have tried, but with no luck.