Wow51900319 Error Constant disconnects

Solved- I ordered a new modem/router and the problem is gone. Spectrum tech guys SUCK! They tested everything except the equipment.

I’m getting disconnected usually within a minute of logging in. This started about a month ago and worked itself out on its own. It started again last week. No problems with anything else other than WOW. I have Spectrum and live in Florida if that matters. Spectrum came out and replaced cable connectors and put on a booster. When I run MTR, Ping, and Traceroute, they sometimes stop before completion. This is my info at time of loss of signal.
If anyone can make sense out of this, please help! Thank

EDIT- I got the game to run if I use my phones cellular hotspot…… Hope that tells someone something about my problem…

System specs
macOS Monterey
Version 12.5
Apple M1 Mix
32 GB memory

TRACEROUTE: to mug’thol server

 traceroute to 50.88.110.25 (50.88.110.25), 15 hops max, 60 byte packets
 1  137.221.104.67 (137.221.104.67)  1.274 ms  1.397 ms  1.531 ms
 2  137.221.105.12 (137.221.105.12)  1.014 ms  1.014 ms  1.014 ms
 3  137.221.66.16 (137.221.66.16)  0.951 ms  0.971 ms  0.974 ms
 4  * * *
 5  * * *
 6  137.221.68.32 (137.221.68.32)  5.912 ms  5.861 ms  5.850 ms
 7  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  45.536 ms  45.534 ms  45.531 ms
 8  lag-100.tustca4200w-bcr00.netops.charter.com (66.109.5.240)  65.442 ms  63.183 ms  63.097 ms
 9  lag-401.dllstx976iw-bcr00.netops.charter.com (66.109.5.229)  60.138 ms  59.931 ms  60.141 ms
10  lag-21.hstqtx0209w-bcr00.netops.charter.com (107.14.19.48)  60.135 ms  65.376 ms  65.361 ms
11  lag-11.tamsflde20w-bcr00.netops.charter.com (66.109.1.71)  70.089 ms  60.978 ms  60.204 ms
12  lag-1-10.tamp20-car1.netops.charter.com (66.109.6.43)  123.938 ms  123.734 ms  123.873 ms
13  lag-14.orld71-car2.netops.charter.com (71.44.1.215)  68.110 ms  68.296 ms  67.799 ms
14  lag-10.orld08-car2.netops.charter.com (97.69.194.25)  72.629 ms  68.105 ms  68.009 ms
15  lag-2.orld51-ser2.netops.charter.com (72.31.66.0)  67.813 ms  67.337 ms  67.654 ms


28/07/2022 19:10:59 UTC
--------------------

TRACEROUTE:
traceroute to 50.88.110.25 (50.88.110.25), 15 hops max, 60 byte packets
 1  137.221.104.67 (137.221.104.67)  1.480 ms  2.260 ms  2.252 ms
 2  137.221.105.12 (137.221.105.12)  2.221 ms  2.228 ms  2.226 ms
 3  137.221.66.16 (137.221.66.16)  1.127 ms  1.173 ms  1.175 ms
 4  * * *
 5  * * *
 6  137.221.68.32 (137.221.68.32)  7.770 ms  6.647 ms  6.624 ms
 7  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  70.590 ms  54.566 ms  54.518 ms
 8  lag-100.tustca4200w-bcr00.netops.charter.com (66.109.5.240)  68.358 ms  68.336 ms  68.334 ms
 9  lag-401.dllstx976iw-bcr00.netops.charter.com (66.109.5.229)  60.246 ms  60.216 ms  60.487 ms
10  lag-21.hstqtx0209w-bcr00.netops.charter.com (107.14.19.48)  60.120 ms  65.245 ms  65.516 ms
11  lag-11.tamsflde20w-bcr00.netops.charter.com (66.109.1.71)  70.262 ms  65.553 ms  65.557 ms
12  lag-1-10.tamp20-car1.netops.charter.com (66.109.6.43)  126.923 ms  126.846 ms  126.945 ms
13  lag-14.orld71-car2.netops.charter.com (71.44.1.215)  67.952 ms  67.858 ms  67.681 ms
14  lag-10.orld08-car2.netops.charter.com (97.69.194.25)  72.655 ms  68.133 ms  68.024 ms
15  lag-2.orld51-ser2.netops.charter.com (72.31.66.0)  67.514 ms  67.401 ms  67.804 ms


28/07/2022 19:10:59 UTC
--------------------

PING:
PING 50.88.110.25 (50.88.110.25) 56(84) bytes of data.
64 bytes from 50.88.110.25: icmp_seq=1 ttl=50 time=75.9 ms
64 bytes from 50.88.110.25: icmp_seq=2 ttl=50 time=74.9 ms
64 bytes from 50.88.110.25: icmp_seq=3 ttl=50 time=74.6 ms
64 bytes from 50.88.110.25: icmp_seq=4 ttl=50 time=74.8 ms

--- 50.88.110.25 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 74.637/75.077/75.915/0.565 ms


28/07/2022 19:10:59 UTC
--------------------

PING:
PING 50.88.110.25 (50.88.110.25) 56(84) bytes of data.
64 bytes from 50.88.110.25: icmp_seq=1 ttl=50 time=76.9 ms
64 bytes from 50.88.110.25: icmp_seq=2 ttl=50 time=73.3 ms
64 bytes from 50.88.110.25: icmp_seq=3 ttl=50 time=83.5 ms
64 bytes from 50.88.110.25: icmp_seq=4 ttl=50 time=74.3 ms

--- 50.88.110.25 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2997ms
rtt min/avg/max/mdev = 73.316/77.044/83.503/3.963 ms


28/07/2022 19:10:59 UTC
--------------------

TRACEROUTE:
traceroute to 50.88.110.25 (50.88.110.25), 15 hops max, 60 byte packets
 1  137.221.104.67 (137.221.104.67)  1.202 ms  2.172 ms  2.192 ms
 2  137.221.105.12 (137.221.105.12)  0.902 ms  0.925 ms  0.930 ms
 3  137.221.66.16 (137.221.66.16)  0.597 ms  0.637 ms  0.643 ms
 4  * * *
 5  * * *
 6  137.221.68.32 (137.221.68.32)  6.028 ms  5.802 ms  5.781 ms
 7  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  5.449 ms  5.293 ms  5.274 ms
 8  lag-100.tustca4200w-bcr00.netops.charter.com (66.109.5.240)  63.612 ms  61.044 ms  61.090 ms
 9  lag-401.dllstx976iw-bcr00.netops.charter.com (66.109.5.229)  60.267 ms  60.036 ms  60.010 ms
10  lag-21.hstqtx0209w-bcr00.netops.charter.com (107.14.19.48)  60.074 ms  60.229 ms  60.036 ms
11  lag-11.tamsflde20w-bcr00.netops.charter.com (66.109.1.71)  61.353 ms  67.294 ms  67.276 ms
12  lag-1-10.tamp20-car1.netops.charter.com (66.109.6.43)  60.355 ms  60.558 ms  60.465 ms
13  lag-14.orld71-car2.netops.charter.com (71.44.1.215)  69.004 ms  69.001 ms  68.840 ms
14  lag-10.orld08-car2.netops.charter.com (97.69.194.25)  69.068 ms  67.751 ms  66.397 ms
15  lag-2.orld51-ser2.netops.charter.com (72.31.66.0)  67.428 ms  67.486 ms  67.360 ms


28/07/2022 19:11:01 UTC
--------------------

PING:
PING 50.88.110.25 (50.88.110.25) 56(84) bytes of data.
64 bytes from 50.88.110.25: icmp_seq=1 ttl=50 time=76.6 ms
64 bytes from 50.88.110.25: icmp_seq=2 ttl=50 time=71.0 ms
64 bytes from 50.88.110.25: icmp_seq=3 ttl=50 time=70.6 ms
64 bytes from 50.88.110.25: icmp_seq=4 ttl=50 time=73.1 ms

--- 50.88.110.25 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2999ms
rtt min/avg/max/mdev = 70.650/72.880/76.640/2.396 ms


28/07/2022 19:11:02 UTC
--------------------

TRACEROUTE:
traceroute to 50.88.110.25 (50.88.110.25), 15 hops max, 60 byte packets
 1  24.105.63.83 (24.105.63.83)  2.203 ms  2.519 ms  2.533 ms
 2  24.105.62.152 (24.105.62.152)  0.839 ms  0.907 ms  0.908 ms
 3  137.221.66.14 (137.221.66.14)  0.991 ms  0.995 ms  0.993 ms
 4  * * *
 5  137.221.69.32 (137.221.69.32)  1.596 ms  1.979 ms  1.960 ms
 6  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  1.147 ms  1.110 ms  1.089 ms
 7  lag-111.chcgildt87w-bcr00.netops.charter.com (66.109.5.224)  51.252 ms  51.303 ms  51.375 ms
 8  lag-502.bcr01nsvntnjy.netops.charter.com (66.109.6.119)  21.671 ms  21.515 ms  21.101 ms
 9  lag-403.dllstx976iw-bcr00.netops.charter.com (107.14.19.193)  51.480 ms  51.415 ms  51.492 ms
10  lag-11.hstqtx0209w-bcr00.netops.charter.com (66.109.6.38)  51.474 ms  51.673 ms  51.705 ms
11  lag-401.tamsflde20w-bcr00.netops.charter.com (66.109.9.141)  52.734 ms  56.054 ms  56.050 ms
12  lag-1-10.tamp20-car1.netops.charter.com (66.109.6.43)  51.749 ms  51.696 ms  51.604 ms
13  lag-13.orld71-car2.netops.charter.com (71.44.3.33)  59.009 ms  58.837 ms  58.875 ms
14  lag-10.orld08-car2.netops.charter.com (97.69.194.25)  65.860 ms  65.847 ms  58.942 ms
15  lag-2.orld51-ser2.netops.charter.com (72.31.66.0)  58.981 ms  58.989 ms  59.024 ms


28/07/2022 19:11:03 UTC
--------------------

PING:
PING 50.88.110.25 (50.88.110.25) 56(84) bytes of data.
64 bytes from 50.88.110.25: icmp_seq=1 ttl=50 time=67.1 ms
64 bytes from 50.88.110.25: icmp_seq=2 ttl=50 time=66.2 ms
64 bytes from 50.88.110.25: icmp_seq=3 ttl=50 time=66.4 ms
64 bytes from 50.88.110.25: icmp_seq=4 ttl=50 time=65.0 ms

--- 50.88.110.25 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 65.067/66.237/67.181/0.820 ms


28/07/2022 19:11:05 UTC
--------------------

TRACEROUTE:
traceroute to 50.88.110.25 (50.88.110.25), 15 hops max, 60 byte packets
 1  24.105.63.66 (24.105.63.66)  2.666 ms  2.602 ms  3.661 ms
 2  24.105.62.150 (24.105.62.150)  2.535 ms  2.533 ms  2.538 ms
 3  137.221.66.10 (137.221.66.10)  3.609 ms  3.609 ms  3.594 ms
 4  * * *
 5  137.221.69.34 (137.221.69.34)  3.597 ms  3.596 ms  3.596 ms
 6  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  3.548 ms  4.430 ms  4.324 ms
 7  lag-301.chcgildt87w-bcr00.netops.charter.com (209.18.43.60)  52.689 ms  52.335 ms  52.393 ms
 8  lag-502.bcr01nsvntnjy.netops.charter.com (66.109.6.119)  15.471 ms  15.423 ms  15.451 ms
 9  lag-403.dllstx976iw-bcr00.netops.charter.com (107.14.19.193)  52.459 ms  51.994 ms  52.282 ms
10  lag-412.hstqtx0209w-bcr00.netops.charter.com (66.109.6.91)  52.215 ms  52.443 ms  52.463 ms
11  lag-401.tamsflde20w-bcr00.netops.charter.com (66.109.9.141)  54.508 ms  52.029 ms  52.028 ms
12  lag-2-10.tamp20-car1.netops.charter.com (66.109.6.97)  52.024 ms  51.947 ms  52.319 ms
13  lag-13.orld71-car2.netops.charter.com (71.44.3.33)  59.941 ms  60.008 ms  59.879 ms
14  lag-10.orld08-car2.netops.charter.com (97.69.194.25)  60.197 ms  60.159 ms  60.009 ms
15  lag-2.orld51-ser2.netops.charter.com (72.31.66.0)  59.448 ms  59.615 ms  59.443 ms


28/07/2022 19:11:09 UTC
--------------------

PING:
PING 50.88.110.25 (50.88.110.25) 56(84) bytes of data.
64 bytes from 50.88.110.25: icmp_seq=1 ttl=49 time=113 ms
64 bytes from 50.88.110.25: icmp_seq=2 ttl=49 time=69.7 ms
64 bytes from 50.88.110.25: icmp_seq=3 ttl=49 time=92.8 ms
64 bytes from 50.88.110.25: icmp_seq=4 ttl=49 time=83.6 ms

--- 50.88.110.25 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3001ms
rtt min/avg/max/mdev = 69.726/89.926/113.449/15.880 ms


28/07/2022 19:11:11 UTC
--------------------

MTR:
Start: Thu Jul 28 19:10:58 2022
HOST: las1b-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 137.221.104.83                                0.0%    10    1.0   4.8   0.9  30.8   9.3
  2.|-- 137.221.105.16                                0.0%    10    0.8   0.9   0.6   1.0   0.0
  3.|-- 137.221.66.22                                 0.0%    10    0.6   1.2   0.4   7.6   2.1
  4.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.68.32                                 0.0%    10    5.8  15.9   5.8  78.2  23.5
  7.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10    5.5   5.5   5.3   5.6   0.0
  8.|-- lag-100.tustca4200w-bcr00.netops.charter.com  0.0%    10   66.6  64.2  60.0  67.5   2.7
  9.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   60.0  60.0  59.9  60.1   0.0
 10.|-- lag-412.hstqtx0209w-bcr00.netops.charter.com  0.0%    10   60.2  60.1  59.9  61.1   0.0
 11.|-- lag-401.tamsflde20w-bcr00.netops.charter.com  0.0%    10   64.9  65.4  61.1  69.8   2.3
 12.|-- lag-2-10.tamp20-car1.netops.charter.com       0.0%    10   60.3  66.6  60.3 118.7  18.3
 13.|-- lag-14.orld71-car2.netops.charter.com         0.0%    10   68.0  68.3  67.7  71.4   1.1
 14.|-- lag-10.orld08-car2.netops.charter.com         0.0%    10   66.0  68.3  65.6  71.6   1.9
 15.|-- lag-2.orld51-ser2.netops.charter.com          0.0%    10   67.7  67.5  67.3  67.7   0.0
 16.|-- 072-031-196-158.res.spectrum.com              0.0%    10   67.6  67.3  67.2  67.6   0.0
 17.|-- 050-088-110-025.res.spectrum.com              0.0%    10   78.1  73.3  71.4  78.1   1.9


28/07/2022 19:10:58 UTC
--------------------

MTR:
Start: Thu Jul 28 19:10:59 2022
HOST: las1a-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 137.221.104.67                                0.0%    10    0.9   1.1   0.6   4.4   1.1
  2.|-- 137.221.105.12                                0.0%    10    0.8   0.9   0.6   1.3   0.0
  3.|-- 137.221.66.16                                 0.0%    10    0.6   0.5   0.3   0.6   0.0
  4.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.68.32                                 0.0%    10   66.1  13.2   5.7  66.1  18.8
  7.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10    5.5   6.3   5.4  12.3   2.0
  8.|-- lag-100.tustca4200w-bcr00.netops.charter.com  0.0%    10   62.8  63.7  60.5  66.4   1.7
  9.|-- lag-401.dllstx976iw-bcr00.netops.charter.com  0.0%    10   59.8  60.0  59.8  60.2   0.0
 10.|-- lag-21.hstqtx0209w-bcr00.netops.charter.com   0.0%    10   60.0  60.1  60.0  60.2   0.0
 11.|-- lag-11.tamsflde20w-bcr00.netops.charter.com   0.0%    10   65.4  65.4  60.6  74.1   3.8
 12.|-- lag-1-10.tamp20-car1.netops.charter.com       0.0%    10   60.3  60.7  60.3  63.1   0.7
 13.|-- lag-14.orld71-car2.netops.charter.com         0.0%    10   67.7  67.8  67.6  68.5   0.0
 14.|-- lag-10.orld08-car2.netops.charter.com         0.0%    10   68.1  69.4  65.5  72.3   2.4
 15.|-- lag-2.orld51-ser2.netops.charter.com          0.0%    10   67.6  67.4  67.4  67.6   0.0
 16.|-- 072-031-010-086.res.spectrum.com              0.0%    10   67.2  68.4  67.2  75.2   2.5
 17.|-- 050-088-110-025.res.spectrum.com              0.0%    10   73.2  75.5  73.2  78.7   1.6


28/07/2022 19:10:59 UTC
--------------------

MTR:
Start: Thu Jul 28 19:11:01 2022
HOST: las1b-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 137.221.104.83                                0.0%    10    0.7   0.8   0.6   1.2   0.0
  2.|-- 137.221.105.16                                0.0%    10    1.1   0.9   0.7   1.2   0.0
  3.|-- 137.221.66.22                                 0.0%    10    0.3   0.5   0.3   0.6   0.0
  4.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.68.32                                 0.0%    10   36.1  17.6   5.8  62.9  20.0
  7.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10    5.5   6.8   5.3  19.2   4.3
  8.|-- lag-100.tustca4200w-bcr00.netops.charter.com  0.0%    10   67.5  63.1  59.5  67.5   3.0
  9.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   60.0  60.2  60.0  60.9   0.0
 10.|-- lag-412.hstqtx0209w-bcr00.netops.charter.com  0.0%    10   60.1  60.1  59.9  60.8   0.0
 11.|-- lag-401.tamsflde20w-bcr00.netops.charter.com  0.0%    10   65.4  63.7  60.0  67.5   2.4
 12.|-- lag-2-10.tamp20-car1.netops.charter.com       0.0%    10   60.5  60.5  60.4  60.6   0.0
 13.|-- lag-14.orld71-car2.netops.charter.com         0.0%    10   68.0  67.7  67.6  68.0   0.0
 14.|-- lag-10.orld08-car2.netops.charter.com         0.0%    10   66.3  68.5  65.2  72.4   2.2
 15.|-- lag-2.orld51-ser2.netops.charter.com          0.0%    10   67.4  67.3  67.3  67.4   0.0
 16.|-- 072-031-196-158.res.spectrum.com              0.0%    10   67.6  67.9  67.2  73.1   1.8
 17.|-- 050-088-110-025.res.spectrum.com              0.0%    10   72.2  75.3  71.3  86.0   4.5


28/07/2022 19:11:01 UTC
--------------------

TRACEROUTE:
traceroute to 50.88.110.25 (50.88.110.25), 15 hops max, 60 byte packets
 1  24.105.63.66 (24.105.63.66)  311.730 ms  312.651 ms  324.559 ms
 2  24.105.62.150 (24.105.62.150)  1.034 ms  1.044 ms  1.300 ms
 3  137.221.66.10 (137.221.66.10)  2.132 ms  2.156 ms  2.158 ms
 4  * * *
 5  137.221.69.34 (137.221.69.34)  2.507 ms  2.507 ms  2.507 ms
 6  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  2.514 ms  40.846 ms  40.858 ms
 7  lag-301.chcgildt87w-bcr00.netops.charter.com (209.18.43.60)  52.425 ms  52.338 ms  52.336 ms
 8  lag-502.bcr01nsvntnjy.netops.charter.com (66.109.6.119)  12.989 ms  13.136 ms  13.164 ms
 9  lag-403.dllstx976iw-bcr00.netops.charter.com (107.14.19.193)  51.876 ms  52.037 ms  51.896 ms
10  lag-412.hstqtx0209w-bcr00.netops.charter.com (66.109.6.91)  52.370 ms  52.340 ms  52.522 ms
11  lag-401.tamsflde20w-bcr00.netops.charter.com (66.109.9.141)  56.802 ms  53.440 ms  52.760 ms
12  lag-2-10.tamp20-car1.netops.charter.com (66.109.6.97)  52.333 ms  52.731 ms  52.603 ms
13  lag-13.orld71-car2.netops.charter.com (71.44.3.33)  60.336 ms  59.934 ms  60.157 ms
14  lag-10.orld08-car2.netops.charter.com (97.69.194.25)  62.063 ms  65.796 ms  65.844 ms
15  lag-2.orld51-ser2.netops.charter.com (72.31.66.0)  59.497 ms  59.808 ms  59.955 ms


28/07/2022 19:11:15 UTC
--------------------

MTR:
Start: Thu Jul 28 19:11:02 2022
HOST: ord1a-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 24.105.63.66                                  0.0%    10    0.7   1.3   0.7   6.2   1.7
  2.|-- 24.105.62.150                                 0.0%    10    1.2   1.0   0.6   1.2   0.0
  3.|-- 137.221.66.10                                 0.0%    10    2.0   3.1   1.7  13.6   3.6
  4.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- 137.221.69.34                                 0.0%    10    2.0   8.4   2.0  44.9  13.9
  6.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    1.7   4.1   1.5  25.0   7.3
  7.|-- lag-301.chcgildt87w-bcr00.netops.charter.com  0.0%    10   52.1  70.0  52.0 180.9  42.1
  8.|-- lag-502.bcr01nsvntnjy.netops.charter.com      0.0%    10   14.0  14.7  13.4  18.5   1.4
  9.|-- lag-403.dllstx976iw-bcr00.netops.charter.com  0.0%    10   52.1  52.4  52.0  53.4   0.3
 10.|-- lag-412.hstqtx0209w-bcr00.netops.charter.com  0.0%    10   52.2  52.2  52.1  52.6   0.0
 11.|-- lag-401.tamsflde20w-bcr00.netops.charter.com  0.0%    10   54.2  54.8  52.1  57.2   2.0
 12.|-- lag-2-10.tamp20-car1.netops.charter.com       0.0%    10   52.3  52.4  52.1  53.1   0.0
 13.|-- lag-13.orld71-car2.netops.charter.com         0.0%    10   60.4  60.0  59.7  60.4   0.0
 14.|-- lag-10.orld08-car2.netops.charter.com         0.0%    10   63.8  63.5  59.7  66.2   2.2
 15.|-- lag-2.orld51-ser2.netops.charter.com          0.0%    10   60.2  59.7  59.5  60.2   0.0
 16.|-- 072-031-196-158.res.spectrum.com              0.0%    10   59.4  59.1  58.9  59.4   0.0
 17.|-- 050-088-110-025.res.spectrum.com              0.0%    10   87.7  80.3  65.7 139.8  22.0


28/07/2022 19:11:02 UTC
--------------------

PING:
PING 50.88.110.25 (50.88.110.25) 56(84) bytes of data.
64 bytes from 50.88.110.25: icmp_seq=1 ttl=50 time=68.9 ms
64 bytes from 50.88.110.25: icmp_seq=2 ttl=50 time=71.8 ms
64 bytes from 50.88.110.25: icmp_seq=3 ttl=50 time=68.1 ms
64 bytes from 50.88.110.25: icmp_seq=4 ttl=50 time=81.8 ms

--- 50.88.110.25 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 68.172/72.714/81.887/5.482 ms


28/07/2022 19:11:15 UTC
--------------------

MTR:
Start: Thu Jul 28 19:11:06 2022
HOST: ord1b-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 24.105.63.83                                  0.0%    10  261.2  36.3   0.7 261.2  84.5
  2.|-- 24.105.62.152                                 0.0%    10    0.7   0.9   0.7   1.0   0.0
  3.|-- 137.221.66.14                                 0.0%    10    1.1   2.0   1.0   9.8   2.7
  4.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- 137.221.69.32                                 0.0%    10    1.5   4.1   1.4  24.1   7.0
  6.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    1.1   5.3   1.1  36.0  10.8
  7.|-- lag-111.chcgildt87w-bcr00.netops.charter.com  0.0%    10  102.4  89.4  51.1 304.9  78.7
  8.|-- lag-502.bcr01nsvntnjy.netops.charter.com      0.0%    10   13.3  14.3  13.0  20.7   2.4
  9.|-- lag-403.dllstx976iw-bcr00.netops.charter.com  0.0%    10   52.2  52.0  51.5  53.8   0.6
 10.|-- lag-11.hstqtx0209w-bcr00.netops.charter.com   0.0%    10   52.0  51.8  51.5  52.1   0.0
 11.|-- lag-401.tamsflde20w-bcr00.netops.charter.com  0.0%    10   56.1  54.6  51.0  58.8   2.5
 12.|-- lag-1-10.tamp20-car1.netops.charter.com       0.0%    10   51.9  51.9  51.6  52.8   0.0
 13.|-- lag-13.orld71-car2.netops.charter.com         0.0%    10   58.8  59.2  58.8  59.7   0.0
 14.|-- lag-10.orld08-car2.netops.charter.com         0.0%    10   64.0  61.7  58.6  65.3   2.3
 15.|-- lag-2.orld51-ser2.netops.charter.com          0.0%    10   59.6  59.2  59.1  59.6   0.0
 16.|-- 072-031-010-086.res.spectrum.com              0.0%    10   58.4  58.5  58.4  58.7   0.0
 17.|-- 050-088-110-025.res.spectrum.com              0.0%    10   68.9  70.7  65.6  82.0   4.4


28/07/2022 19:11:06 UTC
--------------------

MTR:
Start: Thu Jul 28 19:11:14 2022
HOST: ord1b-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 24.105.63.83                                 10.0%    10    3.0 104.1   0.5 291.8 124.6
  2.|-- 24.105.62.152                                 0.0%    10    1.0   0.9   0.7   1.1   0.0
  3.|-- 137.221.66.14                                 0.0%    10    1.1   2.2   0.9  10.3   2.9
  4.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- 137.221.69.32                                 0.0%    10    1.4   7.6   1.4  31.1  12.2
  6.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    1.1   1.5   1.1   2.9   0.3
  7.|-- lag-111.chcgildt87w-bcr00.netops.charter.com  0.0%    10   51.3  63.2  51.2 170.8  37.8
  8.|-- lag-502.bcr01nsvntnjy.netops.charter.com      0.0%    10   12.5  13.8  12.5  16.0   1.1
  9.|-- lag-403.dllstx976iw-bcr00.netops.charter.com  0.0%    10   51.5  55.2  51.5  86.6  11.0
 10.|-- lag-11.hstqtx0209w-bcr00.netops.charter.com   0.0%    10   51.7  51.6  51.5  51.8   0.0
 11.|-- lag-401.tamsflde20w-bcr00.netops.charter.com  0.0%    10   51.7  55.0  51.7  58.4   2.3
 12.|-- lag-1-10.tamp20-car1.netops.charter.com       0.0%    10   51.7  51.7  51.5  51.9   0.0
 13.|-- lag-13.orld71-car2.netops.charter.com         0.0%    10   59.2  59.0  58.9  59.2   0.0
 14.|-- lag-10.orld08-car2.netops.charter.com         0.0%    10   60.4  62.1  58.7  66.2   2.2
 15.|-- lag-2.orld51-ser2.netops.charter.com          0.0%    10   60.5  59.3  59.1  60.5   0.3
 16.|-- 072-031-010-086.res.spectrum.com              0.0%    10   58.5  58.6  58.5  58.9   0.0
 17.|-- 050-088-110-025.res.spectrum.com              0.0%    10   75.5  73.3  65.2  89.5   8.4


28/07/2022 19:11:14 UTC
--------------------

I have the same issue and it happens regardless which of two wifi hotspots I use in my home so I do suspect it is the modem in either case.

what annoys me the most is no error is logged into the error folder. I just disco. Its totally random and I suspect and addon but I like them all too much

1 Like

Suspect it is not either modem.

why I think it is a client issue is I had been just fine until they did an update.