WoW Tokens disappeared

Good Evening,

I purchased two wow tokens and put them up for sale on the AH on Nov 27, 2020 around 0100 est. I then purchased a character transfer (not the character that purchased and posted the tokens). As of 2130 est on Nov 28, 2020 the tokens are not on the AH I have not received the gold from the AH. While reviewing topics for this I was directed to contact you if I purchased a character transfer after putting a token up for sale.

Please advise,

Thank you.