Wow is not launching on my m4 Mac mini

Support Mac Technical Support
21

Same here. M4 MAX MacBook Pro. Classic Era launches fine. Trying to launch from terminal gives me:

The application cannot be opened for an unexpected reason, error=Error Domain=RBSRequestErrorDomain Code=5 “Launch failed.” UserInfo={NSLocalizedFailureReason=Launch failed., NSUnderlyingError=0x60000308c0f0 {Error Domain=NSPOSIXErrorDomain Code=153 “Unknown error: 153” UserInfo={NSLocalizedDescription=Launchd job spawn failed}}}

Edit… and repairing fixed the issue.

3 Likes
22

Same. Mac studio. Came here to check. Fails to launch the game. Repairing did fix the issue.

2 Likes
23

This just started for me right now too!! I was playing fine earlier today and just now I went into battle.net like always press play and the game doesnt launch.

1 Like
25

scan and repair what how?

1 Like
26

Option Cog next to Play in Battle.net app - choose scan and repair - wait

1 Like
27

Worked for me as well – thank you to those who pointed us to scan and repair, a function that, I, as a 18 year WoW player, had no clue existed. :roll_eyes: :melting_face:

1 Like
28

Same,… Was running fine, now can’t launch game. keep getting error message.
2019 late model, 27 Imac i5, 3.7 Ghz 6-core intel, 64 ram, Radeon pro 580.
Running os 15.6

First 9 Lines of error log.
[I 2025-08-16 02:29:23.0206] Agent started as non-Admin User
[I 2025-08-16 02:29:23.0206] Argument[0]: ‘–session=1045918306811678550’
[I 2025-08-16 02:29:23.0226] Attempting to read local game data and states from ‘/Users/Shared/Battle.net/Agent/product.db’
[W 2025-08-16 02:29:23.0227] Failed to read Install Info from ‘/Users/Shared/Battle.net/Agent/.build.info’
[W 2025-08-16 02:29:23.0238] Failed to read Install Info from ‘/Applications/Battle.net.app/.build.info’
[I 2025-08-16 02:29:23.0311] Handle Event: “update agent event”
[I 2025-08-16 02:29:23.0311] Handle Event: “version refresh event”
[I 2025-08-16 02:29:23.0326] Checking Network Connection status to h-t-t-p://us.patch.battle.net:1119/agent
[I 2025-08-16 02:29:23.0502] Request GET /agent

Running Scan & Repair

29

I knew it existed but I did not think of scan and repair until I looked here. Hope it works.

EDIT - Confirming Scan and Repair worked for me.

1 Like
30

same problem here since today…

31

I appreciated the scan and repair tip from the commenters. It worked for me as well (iMac Pro 2017). To find the scan and repair option, its located to the right of the PLAY button when you click on the cogwheel shaped “Settings” icon.

3 Likes
32

It was fixed after Scan & Repair. Thanks, guys.

33

Exact same issue, scan and repair worked.

1 Like
34

I had the same thing. Played last night and was all fine. Went to launch it today - wouldn’t open from launcher or direct from the App. Started the Repair and Scan then thought I’d check the forums while it was doing that incase it didn’t fix it - to find this thread as well. But thankfully the scan and repair fixed it by the time I was reading the forums,…hehe. So at least that fix works. :slight_smile:

1 Like
35

Having the same issue. Ran a Scan & Repair twice and was still not getting it to launch after hitting play. Decided to close out Battle.net launcher and wait roughly 5 minutes. Launches perfectly now.

Mac mini M4

36

Scan and repair cogwheel next to the play button.

37

Same issue. 2021 iMac.

38

Same on my iMac. It crashes as soon as I hit play. Trying scan/repair.

39

…still scanning game files… :joy:

40

Same issue on MacBook Pro

41

Scan and repair worked for me

1 Like