This is not correct it is showing that your video card has just over 1 MB. The error very well could be that there is something wrong with your video card or the video card is not communicating correctly with the computer.
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Not sure why the msinfo32.exe tool reports only 1 MB (guess it’s a known issue after a quick google search) but I ran DxDiag and TechPowerUp GPU-Z and both showed better results.
Summary
System Information
Time of this report: 12/2/2024, 21:16:38
Machine name: DAVIDSDESKTOP
Machine Id: {C419C989-9FF9-44C6-9EA0-23D4D99E5FED}
Operating System: Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: System Product Name
BIOS: 1801 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz (16 CPUs), ~3.5GHz
Memory: 32768MB RAM
Available OS Memory: 32606MB RAM
Page File: 19390MB used, 18078MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.6.3
DxDiag Version: 10.00.22621.3527 64bit Unicode
Display Devices
Card name: NVIDIA GeForce RTX 3050
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3050
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2507&SUBSYS_88721043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24344 MB
Dedicated Memory: 8042 MB
Shared Memory: 16302 MB
Current Mode: 1920 x 1080 (32 bit) (240Hz)
HDR Support: Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
Color Primaries: Red(0.665039,0.328125), Green(0.304688,0.620117), Blue(0.150391,0.059570), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.098400, Max Luminance = 400.000000, MaxFullFrameLuminance = 343.748291
Monitor Name: Generic PnP Monitor
Monitor Model: 27GN7
Monitor Id: GSM5B8E
Native Mode: 1920 x 1080(p) (240.001Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI
Advanced Color: AdvancedColorSupported AdvancedColorEnabled
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll
Driver File Version: 32.00.0015.6614 (English)
Driver Version: 32.0.15.6614
DDI Version: 12
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 3.1
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 11/5/2024 7:00:00 PM, 815328 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6647-11CF-256A-7DA80EC2ED35}
Vendor ID: 0x10DE
Device ID: 0x2507
SubSys ID: 0x88721043
Revision ID: 0x00A1
Driver Strong Name: oem37.inf:0f066de344afb583:Section078:32.0.15.6614:pci\ven_10de&dev_2507
Rank Of Driver: 00CF2001
I’ve been having the same issue since 11.0.5 patch. The WoW crashes have been more frequent in the last couple weeks. I found the error log file where the issue was written: C:\Program Files (x86)\World of Warcraft_retail_\Errors. Below is the snippit from the error log file. I opened a ticket with Blizzard, they directed me here to find the solution.
================================================================================
World of Warcraft: Retail Build (build 57689)
Exe: C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe
Command: “C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe” -launcherlogin -uid wow
Time: Dec 2, 2024 12:02:18.002 PM
User: xxx
Computer: xxx
==============================================================================
Exception: 0xC000001D (ILLEGAL_INSTRUCTION) at 00007ff6d28384f5
ProcessID: 19184
ThreadID: 29856
<Exception.IssueType> Exception
Crash
Exception.Summary:
0xC000001D (ILLEGAL_INSTRUCTION) at 00007ff6d28384f5
(DBG-OPTIONS DBG-ADDR<00007ff6d28384f5>(“Wow.exe”) ← DBG-ADDR<00007ff6d2838345>(“Wow.exe”) ← DBG-ADDR<00007ff6d28382c2>(“Wow.exe”) DBG-OPTIONS<>)
<:Exception.Summary>
Exception.Assertion:
DBG-ADDR<00007ff6d28384f5>(“Wow.exe”)
DBG-ADDR<00007ff6d2838345>(“Wow.exe”)
DBG-ADDR<00007ff6d28382c2>(“Wow.exe”)
DBG-ADDR<00007ff6d28382c2>(“Wow.exe”)
…
Were you suggesting that “Intel(R) Core™ i9-14900HX” 13th or 14th Gen have issues?
Below are my spec:
Windows 11 Pro - 23H2
64-bit operating system, x64-based processor
Intel(R) Core™ i9-14900KF 3.20 GHz
64.0 GB (63.8 GB usable) RAM
Samsung SSD 990 PRO 2TB
NVIDIA GeForce RTX 4080 SUPER
This CPU is not on Intel’s affected processors list.
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