No. I am not pretending.
You saw a pandemic coming? Come now… who is pretending?
I cannot imagine the panic the dev team has faced to try to implement features to handle the massive increase in consistently logged on behavior that is unique to the current time we find ourselves in, and which has a shelf life, meaning there’s not really any incentive to work to resolve the issue, as it’s a HARD problem, and the longer it takes to solve, the less relevant the solution will be, as the problem will go away relatively soon… without any expectation of returning.
What’s more important? Some bots are botting… OK - do most players notice this? Maybe you do - where are YOUR videos? I haven’t noticed these bots. Yes, I’ve seen the posts on the forums. Yes, I’ve seen the videos. But, I haven’t run into it in game.
OK, so bots are botting - yes that’s a problem. Yes we should deal with it. Oh, BUT WAIT!!! AQ is around the corner and guess what? the need for layering due to the massive numbers of concurrent players is immediate.
Oh… and do so while your team is displaced and working in a quarantine situation, ie. remotely, unlike it has ever worked before.