Hey there! I’m sorry to hear about those “not responding” issues as that’s certainly irritating to deal with when trying to enjoy your time in-game. The most common cause for a game or program to stop responding is a third-party conflict. Try closing any potentially conflicting programs/applications by disabling startup items with the steps below. Before trying the steps below, please close unnecessary programs and restart your computer:
- Press Ctrl+Shift+Esc to open the Task Manager.
- Click More Details in the bottom-left.
- Select the Startup tab.
- Right-click on each item listed and select Disable. Make sure all are “Disabled”.
- Restart the computer.
If the issue is resolved after restarting your system, you can enable each startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable.
Note: To re-enable startup applications, follow steps 1-4 and select Enable.
If the same problem occurs after restarting the computer, please provide a DxDiag so we can further investigate the problem. Here are the instructions:
- Press Windows Key + R.
- Type DxDiag and press Enter.
- In the DxDiag window, click Save All Information.
- Name the file “dxdiag” and click Save
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the DXDiag. It’ll look like this:
DXDiag goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).