World and Home latency super high, super lag issues and constant disconnects

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1

I have checked my modem and router, all is fine. I have tried uninstalling all addons, and putting my graphics at the default settings.

The past few days I have noticed a lot of serious lag and constant disconnects with the message: wow51900319

I tried using 2 other computers I own and the same thing is happening on them.

This has to be a game issue. Anyone else having this issue?

PS. I am in south Texas

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Same issue here world/home latency regardless of location has been 500+ms-1000ms. This isn’t an issue with my personal network. 8G up/down on fiber with 0 jitter 4ms ping on locals with 0 jitter and 4ms ping on server in NY. I am also in Texas. A lot of guild mates are having the same issue, some in Texas, some not.

For the record this was not a problem yesterday. For me this started today once I was able to log into WoW after maintenance.

5 Likes
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Same high game and realm latency problems with frequent disconnects and WOW51900319 error messages.

I have restarted my PC, powered off/on my ISP router, and disabled all addons and the latency and disconnections problems continue.

I am in the Houston, Texas area.

It seems that we are not the only ones having this problem. Is anyone from Blizzard looking into this problem?

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In Houston as well, using Ezee fiber (I think it uses AT&T lines?). I assume the AT&T subnet is having issues with Bnet DNS.

Edit: my lag went away when I turned on my VPN.

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Having the same issues, also in the Houston area. Seams I’m the only person in my guild effected right now, but I’m also the only person in the Houston area as well.

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im form midland michigan and im having constant high latency and disconnect issues since sunday went from stable 40 ping to after sunday getting random spikes over 3k

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Very likely due to all the weather events taking out nodes on your normal route to Blizzard’s servers.

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Just got off the phone with EZFiber where we did a full reset of everything (Router, Modem, PC) as well as driver update verification of all units and network card. No dice.
This is definitely down the line from us like others are saying.
Game is completely unplayable with a DC every 3mins or less.

2 Likes
9

Very close to your location, having similar issues since TWW S2. ISP says nothing they can do, no issues from their analysis.

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Same here. Houston area, others in the guild can play fine, I’m getting super high lag and getting kicked from game.

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Houston area with Ezee fiber aswell. DC every minute or so with high ping, no other internet issues.

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Ezee fiber here too

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Another Ezee Fiber in Texas customer. Game unplayable in current state even with no addons etc.

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Houston, Texas here as well on Ezee Fiber. Problems started this morning after maintenance. Same issues as described above. Ping starts normal and then spikes to 1k after a minute or two. Sometimes I get the disconnect error and sometimes the game just freezes, and I have to alt+f4. Tried all the usual things, and it’s not on my end at least on the home front. Diablo IV and other games work fine, and I had no issues with WoW prior to this maintenance.

Here is the WinMTR to what I believe is the Stormrage server or at least the IP I could get off Resource Monitor:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.4.1 - 0 1671 1671 0 0 9 0
100.64.0.3 - 1 1668 1667 2 3 163 2
4.36.239.173 - 52 552 269 0 4 22 3
pr01-eqfr5.blizzardonlinenet - 11 1175 1047 11 15 84 12
ae1-br01-eqda6.as57976net - 6 1403 1332 27 34 137 31
den-bb1-link.ip.twelve99net - 100 339 3 0 264 345 164
et-0-0-0-pe02-evch1.as57976net - 5 1407 1337 30 30 66 31
137.221.67.65 - 5 1410 1341 32 33 53 33
10.108.6.39 - 5 1410 1341 29 30 46 30
10.108.194.98 - 5 1407 1337 30 30 45 31
10.22.0.2 - 5 1410 1341 30 31 50 31
66.40.177.164 - 5 1410 1341 32 32 46 32
________________________________________________ ______ ______ ______ ______ ______ ______
1 Like
15

In Houston, have ezee fiber. Frequent lag spikes and DC after 3-5 minutes. Any idea if there is a solution?

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I’m in southeast Texas too (Houston). Started about 24-36 hours ago. I’m using Ezee Fiber as my ISP. After doing some research and testing, looks like it might be routing issue on their side. I’m waiting for Level 2 techs to call me back. I’m hitting high latency every 90 seconds or so and then a disconnect, every time now. My traceroutes show one of the hops to hit 4 seconds (4000+ms). The hop resolves to Ezee Fiber.

Please call tech support in your Ezee Fiber area… They had a major outage for 1/2 a day last week or so. I don’t know if these are related.

2 Likes
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I have Ezee fiber also, was on the phone with them yesterday, they did an update to my router and some other changes. What is weird is I can play other games, and stream movies just fine. But whenever I try to play WoW it either disconnects me a minute after loggin in or the latency jumps up really high and my characters are stuck, then it disconnects me.

Did Ezee fiber tell you it was a routing issue?

Edit: Not sure if I did the ping test right. I looked up the world of warcraft west coast IP address to ping.

Here is the result:
Microsoft Windows [Version 10.0.26100.3775]
(c) Microsoft Corporation. All rights reserved.

C:\Users*****>ping 137.221.105.2

Pinging 137.221.105.2 with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 137.221.105.2: bytes=32 time=50ms TTL=248
Reply from 137.221.105.2: bytes=32 time=50ms TTL=248

Ping statistics for 137.221.105.2:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 50ms, Average = 50ms

I am not techy at all. I was trying to see how to do this and googled how to ping. But I see people doing something called WINMTR? Can anyone help me with this. As of this morning I am still having issues.

1 Like
18

Day 2 here and same issues: DC on the dot every 2-3 mins no matter what with a 51900319 error code. Houston area, same ISP with Ezee fiber. When I called them yesterday I did have them escalate the ticket to the engineer team so fingers crossed there.

2 Likes
19
  1. Log into WoW first!
  2. Run this command using the command prompt

netstat -ano | find “3724”

  1. You will see the IP addresses that are only connected to port 3724 (WoW)
  2. Run this command (using the command prompt) to see your stats on Trace Route.

tracert “IP ADDRESS”

The IP Addresses will begin with 64.224.x.x

If you want to run a continuous trace, use the MTRWin tool you can download. (Matt’s Traceroute) MTR.

  1. If you find a route that has a high ping or doesn’t work, you can run this command (using the command prompt)

nslookup “IP ADDRESS”

This is how i found out that the offending issue (at the point in time I ran it) was Ezee Fiber. The name of the server was returned.

I’ve provided all this info to Ezee Fiber. Waiting for call back.

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OK, want to share that I 100% know it’s something to do with Ezee Fiber. How am I so sure? I recently switched to them about 2 weeks ago. Had no issues what so ever until yesterday. Yesterday everything on my network is fine with the exception of the ability to play WoW. My previous provider “Entouch” did not want to prorate my service when I cancelled with them, so I still have them as a provider for the next several days. I switched my internet for my PC back to my “Entouch” service and everything in WoW is fine. No lagg what so ever. Now, could it be something on the WoW side with it’s connection to the Ezee Fiber service, I dont know. I do know that something between Ezee Fiber here on the SW side of Houston and WoW got messed up yesterday.

1 Like