11/12/2018 03:26 PMPosted by
Rotraz They are employees and should have guidelines. They should be enforcing the rules equally. Not just when they like or don't like the movie that's the conversation center piece. Either non wow topics are allowed or they aren't.
They do have guidelines.
Some of what they do is a judgement call. If you feel that you've been actioned inappropriately, appeal the decision and someone else will look at the situation. But make it about you and the rules, not "hey, they did it."
It sounds like you'd prefer automated moderation instead of people. Which means you'd be actioned already simply for posting about moderation. Instead of having a person look over things and make a judgement call.
Personally, I like having a person do it.
I'm certainly sure it will be easier for them to moderate the truth and honest feedback. They seem to just not be able to handle and learn from it these days.
11/12/2018 03:22 PMPosted by
Mirasol The issue with this is you think the current forum system makes it easy to "catch all speeders". It is not. Posts only get reviewed, usually, if they get reported. It is impossible to read every post on every Blizzard forum to review them
And as much as I agree with the casual level of "we're only human, doing the best we can with what we gots", it's hard to take seriously when it comes to getting a ban over bad language. That's not an obscure thing. LITERALLY ... EVERY post that was on the front page at one point had at least 3-4 people outright "swearing" or using alternate spellings to avoid the language filter (which in itself is a violation). There was a particular thread that was 4-5 pages deep, and like 80% of the posts in a thread 5 pages deep had people swearing.
I'm sorry, but you can't hide behind "it's hard to track" for something like that. You can't hide behind "it's hard to track" when it comes to "omg the World Tree is gonna burn!!" when there were 6-7+ threads with similar titles on the front page when that was leaked. EVERY.SINGLE.ONE of those threads should have been immediately locked, and every OP given a ban. And while it's "hard to track" ... were ANY of them locked? WAS EVEN
ONE OF THEM??? We both know the answer to this.
And without sounding vindictive, it's hard to believe you're "fighting the good fight" when I was banned for something two days after it happened. Someone obviously had an agenda against me personally. And I'm to believe that after two days, MY use of a howwible potty word offended them... but not the other 700+ examples all over the front page??? This is the "lack of trust" anyone would feel against the moderation team. I agree-- humans are a better answer for this. But for that reason, humans should be able to discern when something is WORTHY of enforcing. It's also illegal to carry an ice cream cone in your back pocket, but do we really need to police that? If you're going to police bad language, that's fine because I hardly ever do it, but don't act like that's "hard to track." Probably 70% or more of people either swear (violation) or use spelling to circumvent the actual word (still a violation) and it's never enforced.
And just to clarify-- my issue isn't against the mods, or whatever may or may not have happened to me. My ONLY issue, my ONLY fight is against spoilers. I'm tired of people thinking they're cool for trolling certain sites for leaked info, and then endlessly discussing those leaks to show off "they read about it first" when some of us want to EXPERIENCE IT, in game, the way it was intended.
And those types of threads are, in fact, against the rules!
11/12/2018 03:22 PMPosted by
Mirasol But when it comes to moderating posts... they're all there. Just sitting there. And to say "this one guy... this ONE GUY over here that said a bad word... he's getting a ban. But the 692 other people on the front page that did the EXACT SAME THING, we're gonna let that slide... because 'we're busy'."
The issue with this is you think the current forum system makes it easy to "catch all speeders". It is not. Posts only get reviewed, usually, if they get reported. It is impossible to read every post on every Blizzard forum to review them. That is why they depend on reports.
The new system should make reporting more effective, but also likely will include some AI features for keywords, etc. That makes it much more likely to be fair and respond the same to the same infractions.
Again, we will have to see.
I'm sorry but when I report a post and it's still up the next day when the post is a clear violation of the rules it's not an issue of "not catching it" it's an issue of the GMs dont even doing their job.
I'm talking about a post with clear violation such as foul language.
11/12/2018 05:14 PMPosted by
Kalorea 11/12/2018 03:22 PMPosted by
Mirasol ...
The issue with this is you think the current forum system makes it easy to "catch all speeders". It is not. Posts only get reviewed, usually, if they get reported. It is impossible to read every post on every Blizzard forum to review them. That is why they depend on reports.
The new system should make reporting more effective, but also likely will include some AI features for keywords, etc. That makes it much more likely to be fair and respond the same to the same infractions.
Again, we will have to see.
I'm sorry but when I report a post and it's still up the next day when the post is a clear violation of the rules it's not an issue of "not catching it" it's an issue of the GMs dont even doing their job.
I'm talking about a post with clear violation such as foul language.
GMs have nothing to do with the forums. The Forum Moderation team does. They act on reports. It can take days to get to post with only a few reports. People don't report every post that breaks the rules.
Hoping the new system resolves that. I know the back end of the report system for the Forum Mods was a mess.
Some of my most profound posts were in deleted threads. If I recall correctly (and I always do), I cured cancer in one of them.
Ah well. Kay Sir Ah Sir Ah.
Or Ha Koon Uh Muh Ta Ta if you prefer.
11/12/2018 01:09 PMPosted by
Onorlus Will the new forums mean more consistent moderation?
no :|
its gonna be like OW and HS ones.
stricter and punishments that are falsely reported.
can you imagine lol
the forums will look just like the game does.
2 alliance. 50 horde. cause all the "alliance whiners" will
have been banned for irritating the horde players on
the site. this will go over swimmingly.
11/12/2018 01:40 PMPosted by
Onorlus 11/12/2018 01:13 PMPosted by
Crepe
And as anyone with a sibling can tell you "but they did it, too" is not an excuse in any setting.
But you can see how it can lead to confusion. If little Tommy stubs his toe and swears and little Billy stubs his toe and says the exact same swear word.....and Billy gets punished but Tommy doesnt, Billy is left very confused.
And that can lead to distrust, uncertainty, and animosity.
You're correct. Life isn't fair. Depending on who's moderating and whether they're in a mood or not, maybe just take a dislike to a post, etc.. what you initially described can and does happen.
It doesn't seem to happen a lot.
I'm thinking that what it comes down to is, is it really worth it? I don't depend on these forums or the game for entertainment much anymore.
Idk if you do, but if anyone ever felt singled out and abused unjustly, then I would think that they would want to consider just how important these formats are.
There are other places to talk to people after all.
11/12/2018 01:47 PMPosted by
Kyveli ...
*looks at the non-sense 'race' threads, *elves thread #68525, 'you wake up and suddenly bananas' threads and asmonspam*
Same moderation team, nothing will change.
Nah, I wouldn't be surprised if the new moderation tools includes things like keyword filtering, so they can just put those things on a list and let the system delete them.
It'll be AI, and the blues will be an illusion!
11/12/2018 01:13 PMPosted by
Crepe The tools are apparently better for the moderators.
But the moderators are human and can moderate as they see fit.
11/12/2018 01:09 PMPosted by
Onorlus I got a 24hr ban for mentioning a deleted thread.
Yeah, we can't discuss moderation for the most part. It's simply not allowed.
If you get a thread moderated, suck it up, figure out where you stepped over the line, and go on with your day. It's not the end of the world. And as anyone with a sibling can tell you "but they did it, too" is not an excuse in any setting.
If you feel a thread needs to be moderated, report it to the moderation staff and again, go on with your day. There are quite a few threads that stay up for inordinate amounts of time when you feel they should be quickly assigned to the trash bin on any given day. There's a whole lot of us and not a lot of them.
The downside to this attitude is that it also has the side effect of encouraging spam/inappropriate reporting or retaliatory reporting. The former should be handled better by the new forum tools on the backend, but the latter is still a problem in either venue. More consistent moderation would mostly smooth that out, and that's not just a "human" issue, it's an issue of being improperly trained or no oversight being used (abuse of power, e.g. the moderator likes one thread but not the other, so the other gets moderated but the first doesn't, resulting in the OP's situation).
In a normal society, it's "Who watches the watchers? The people do.", but here that is impossible. It creates the perception of favoritism or just plain shoddy work. IMO that's what needs to be addressed more.
11/12/2018 01:43 PMPosted by
Mirasol Just like I might get a speeding ticket on Tuesday but on Wed you don't even though you did exactly what I did.
I don't want to beat this dead horse, but this analogy fails for an important reason and is why some people are so upset about certain examples of "moderation."
Because in the interest of JUSTICE, if a cop could somehow rewind the scene and hand out tickets to everyone that was speeding, I think they actually WOULD be inclined to do such a thing. It's just a matter of obvious fact that one cop can only write one ticket.
But when it comes to moderating posts... they're all there. Just sitting there. And to say "this one guy... this ONE GUY over here that said a bad word... he's getting a ban. But the 692 other people on the front page that did the EXACT SAME THING, we're gonna let that slide... because 'we're busy'."
[/b]!
The posts may all be there but there are still a limited number of moderators working a limited number of hours in a day. Not unlike the 1 cop on 25 miles of I-69.