Yes. I’ve been working since I was 15 years old. I’ve held many positions… started at the bottom, now I’m here.
Sure they do. But, a lot of organizations have bad management. I suspect Blizzard has dealt with forum trolls for long enough that they have their CM/GM backs more than you might expect.
It is, after all, an overwhelmingly successful company.
(p.s. I don’t know. Maybe the person was fired. But, if so, other than to make a public display, it seems like there would be no reason to go that far. And they didn’t make a public display. Maybe this incident doesn’t really matter as much as some people in this thread think it does.)