Why am I stuck phased?

Tried to group up with others to complete the Words of Warding quest in the Maw, but seem to be phased from all other alliance players. I see horde all over the place but basically no alliance ever (i figured that was bc its a high horde pop realm). No one was in war mode so that wasn’t it, i tried joining a party and making my own and was phased every time, and party sync didn’t do anything. tried exiting the game and getting back on but no luck…

is this just a bug that i need to wait for to go away on its own or is there something i can do?

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https://us.forums.blizzard.com/en/wow/t/grouping-in-the-shadowlands/736070

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