We Need Better for a Paying Service

Because it disrupts the customer’s use of your product. I work at a restaurant, we do inventory every month and we do it overnight. We do not shut down the restaurant for lunch on tuesdays because we have to do inventory. We do that so that our small lunch crowd isn’t disrupted, at a small restaurant that makes 1,000s times less money than blizzard. It’s because your service to your customer is worth working atypical hours sometimes.

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You are allowed to enjoy and use a product while providing criticisms. It’s not all or nothing.

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I share the overall sentiment, but I feel like you forgot that it was way worse. I’d address this like: this game has been around for a very long time, its about time to:

  • Improve maintenance (seriously, FFXIV and Lost Ark doesn’t do this as often as you do);
  • Merge servers quicker, low pop isn’t compatible with all the open world stuff going on;

Honestly, the fact that most of this is not automated and optimized to a science is very telling. As a systems administrator and engineer, I would have lost my job if I had to have weekly maintenance, and sometimes stretching into the 4 and 8 hour durations.

Additionally, there’s no reason why they can’t follow the rest of the tech sector and maintenance the game when the least amount of people are active, specifically early morning hours.

if the EU wants to follow a separate maintenance window, let em. there’s no reason to burden NA accounts with this one-size-fits-all approach to maintenance.

The amount of crap I could get done at work with a 1 hour maintenance window is insane, much less 4 hour.

Stop making excuses for blizzard. They don’t want to pay their employees, and in-turn, their employees don’t want to work off-hours to make this smoother for all involved.

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Sound like your 2600 was broken.

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I agree with you, also they need to up the drop rates on mythic + dungeons because this expansion is far from being alt friendly.

Imagine if they didn’t do maintenance or fix bugs? You would still complain.

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Same, was thinking Commodore series. I know the VIC20 used cassette tapes for personal storage, but the games did come in cartridge form for some of them.

That indeed sounds more likely.

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Yeah, but on streaming services I can’t gather mats at 3am if I happen to be up at the time.

Also, I have a Costco membership, and, if you can believe it, they actually close. How dare they!

TL;DR: Apples, meet oranges. Oranges, meet apples.

Wait you guys are paying money for WoW? I thought we all paid for our subs with gold via tokens

Some of us dont have the time luxury to play for hours and hours and hours to have that much gold to pay for our subs.

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inb4 gold is easy to get by the people who can afford to spend hours farming it.

Nah, AH requires some dedicated time and learning of TSM that I am not willing to do. Casual is casual here.

I agree, do BETTER!

All I remember was you booted it up with a cassette tape, then you had to wait for what seemed like forever as the screen flicked a bunch of colors and it made this horrible sound that was worse than the dial-up sound and a dot matrix printer combined. LOL

Fair enough. NA and EU have different maintenance times. You would think they would do maintenance during the lowest pop times. Maybe that is now but I can’t imagine it being smack dab in the afternoon for the entire US.

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I’ve been speaking that language for years, don’t knock it.

I remember how buggy it was on VIC 20 when you see “press play on tape” and it never loaded and hung there. More often than not sadly.

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Maintenance in unavoidable, but Blizz could do a lot better when it comes to testing. Like rolling out a buff to Mana Spring only to re-nerf it in a hotfix a few days later. Most of the buffs/nerfs in 10.0.5 were called out during alpha and beta. It seems like Blizz does no internal testing. We get whatever small amount of testing happens on PTR and then straight to Live.

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Yeah! I’m sure you and my dad paid good money for that kinda stuff. Back then there was no service unless maybe you wanted to call a 900 number. Most of the time when things didn’t work, we just went outside and did something else. Haha. Kids these days. :joy:

For reals, I remember having a 2400 baud modem and dialing into Prodigy on my 386 and even earlier I remember building my first XT with a full Height 10MB HDD the thing was bigger than my RTX 3090. :joy:

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