They don't owe us a refund, but they do owe us an apology for how horrendously disappointing BlizzCon was this year.
1) The most hyped franchise this year is receiving ... a s**ty mobile game that no one wanted.
2) One of the most anticipated WoW topics, additional Allied Races, wasn't even discussed.
3) Waaaaay too much time was spent during the WoW panel discussing 8.1 content that we already knew about.
4) No 8.3 tease.
5) The Hearthstone panel sucked without Ben Brode. Obviously this was unavoidable but still, is it THAT hard to find a dev that has some personality?
Literally the only exciting news to come out of this BlizzCon is the WarCraft III remaster.