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You need to deposit the orbs using the Extra Action Button.
I’d go into Edit Mode to see if that frame got hidden somehow. You can also give it a keybind in the Keybind options menu and try pressing that near the boss.
I did the encounter about 2 weeks ago and didn’t have any problems, so hopefully it’s just something with your Extra Action Button.
omg I’m so dumb LOL thank you! I think it was actually the encounter bar- in Edit Mode, my extra action button was enabled and working fine outside the instance, but encounter bar was unticked for whatever reason. I made sure both were enabled and I was able to see it after a /reload
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