I don’t care, I got the super whatever edition because I wanted a boost, I knew I would be playing for at least another month, and the hearthstone effect was cool. But let’s be honest – the messaging by Activision here is incredibly misleading. Look at the pictures of the different editions on the pre-order page:
https://us.shop.battle.net/en-gb/product/world-of-warcraft-shadowlands
Two versions get the transmog. One does not.
People can just ask for refunds normally. And it isn’t only epic that is affected anyway. Just ask for a refund - you bought it for the transmog not for the mount nor boost or other things anyway.
While I bought the digital collectors edition or whatever it was I find it to be a normal business move to not let the buyers in on the “fine print.”
While I can agree that it’s a slimy move it’s not out of the norm for this company to be sneaky like that then laugh behind their screens.
Any company is always looking to maximize profits no madder what. Unfortunately, it invaded our gaming lives many years ago.
Actually I bought it partially for Wraithchill, which is why I mentioned I had no skin in the game and did not care one way or another. But at the same time such an act might be intuitive enough to make some players feel like they at least got a little reimbursement for poor communication. Truth is, I don’t want to be talking about this; or reading about it 3 months from now. I want to be discussing Shadowlands. That’s all.
People can just ask for a refund. I don’t think giving people game time on top of what they already got just because they made an assumption is the way to go.
And guess what 99% of the people who complain about this won’t ask for a refund when it comes down to it because they know they got a good deal without that transmog anyway.
I don’t know if you’ve ever done P.R., but telling customers that are angry and feel like they were taken advantage of to ‘go get a refund’ is not going to resolve this, or restore a sense of good-faith in Blizzard Entertainment.
To quote Robin Hood: Men in Tights, when Achoo tries to tell Robin he can just walk across a tiny puddle, he and John are about to fight over the crossing of, Robin responds: “Its not the point, it’s the principle of the thing!”
The problem as I am seeing it is that a lot of people take more issue with the principle rather than the actual matter itself; if I’m reading these responses correctly. Neither they nor Blizzard Entertainment is truly in the wrong here. Rather, it’s just a unfortunate occurrence IMHO.
Giving people bonuses because they jumped to a conclusion isn’t good business either. The solution really is just give people a refund and then people can look at things in a sensible fashion and most will realize it isn’t worth it.
The base edition on your official Shadowlands website never once states that the ability to earn the transmog set is available to all three versions.
However, the Heroic and Epic versions do make mention of it.
I mean I guess it’s not that big of a deal, but I feel like I was hoodwinked a little bit.
Anyone with just the base version of SL is welcome to let me know here, and then meet me on Lightbringer to pick up the quest. I’m happy to be able to help you out.
How is there no misunderstandings? That’s ludicrous to say. The first day the expansion became available to pre-purchase, I chose the more expensive version as it stated it came with a quest and the ability to earn the transmog set upon completion. NOWHERE in ANY of the wording for the base edition make mention of the quest or transmog being available to you.
How is THAT not a misunderstanding? A thread by a blue had to be made, so clearly it’s not as clear, cut and dry as you’re trying to flaunt it to be.
And again how would have worded that the base edition is eligible for this ?
They put that in writing on the base edition and then people buy it and find out they then have to find someone to access the mount - that would have caused a bigger crap storm.
Did you not question tying this quest to a mount ? If they wanted to make it exclusive they could have just given you a quest item with the purchase. Mounts have typically been made to share items, i.e. vendors, ah.
I suppose they could have written something like:
If you purchase the base version you can still acquire the transmog quest from someone who has the mount.
Yes I guess they could have put that in there, I guess they should give you a job writing their offers because I really believe they didn’t intend to mislead people.
I agree, I don’t think the oversight is intentional and it’s possible it’s an unintended “feature” someone tripped over followed by Blizzard deciding to leave it as is.
Personally? While I’m not upset about it (clearly, since I’ve offered to meet base version purchasers and give them access to the quest from my mount) I think it does lower the cool factor of the Traveler mog a bit.
As to this part…
…they really can’t afford me for work like that. 
Most everyone who buys shadowlands is going to buy the heroic or epic versions because you get a mount and a boost as well. It is just such a better deal.
Is this mentioned at all when you go to buy it? If not then that’s a bit shady. Although it’s coming off more like a weird goof than something malicious.
I’m going to say one (hopefully) helpful thing to you, and one snarky.
Helpful: Are you sure you’re killing humanoids? Because I just finished my quest a few days ago, and I got between 4-6 whatever-they’re-called per day. I flew to Fort Daelin in Stormsong, killed naga for about five minutes, got the drops, repeated the next day, and got the 4-6 drop every day until I was done. The guaranteed drop hasn’t been removed, but the things only drop from humanoids.
Snarky (re your earlier post): please contact a lawyer and tell them you want to sue Blizzard because they said ‘the mount will grant a quest’ and not ‘it will grant a quest to anyone who bought any Shadowlands edition’ and let us know what they say. I could use a good laugh, and I bet they could, too.
They didn’t mislead anyone.
Jesus Christ people will complain about literally anything on here.
Activision could have advertised it the way it advertises the Warforged Nightmare:
https://us.shop.battle.net/en-us/product/world-of-warcraft-warforged-nightmare
It wouldn’t have been hard for the advertisement for Shadowlands to say,
“Purchase of the Heroic and Epic editions grant access to you and all your friends to a quest to obtain the Vestments of the Eternal Traveler transmog!”
Or something along those lines.
Again, I’m not mad that I bought something that I can share. Anyone who wants the quest, send me an in-game mail on this character and I’ll do my best to make it happen sometime this weekend.
But for sure, this was worded in an intentionally misleading way in order to maximize preorder profits. No reasonable person is going to look at the preorder page and go, “oh, I see, I’ll just buy the base edition and then just find someone with the mount so I can get the transmog too.”
It’s frustrating that dealing with game companies has become an exercise in “I wonder how they are trying to deceive and frustrate me as a consumer today?” That’s not just a criticism of Activision, that’s for big game companies across the board. #surprisemechanics