Yeah, on one hand we want to encourage them to communicate and apologise and own mistakes, on the other hand we shouldn’t need them to.
Some mistakes just shouldn’t be made at this level. We’re being charged a AAA MMO fee and getting B grade service. A ‘sorry’ doesn’t really cut it. They need to now back it up over time with genuine action.
Flicking changes into live and not testing them wasn’t simply a mistake. It was lazy and reckless. They knew it could go pear shaped, they knew they had tools to prevent that and simply didn’t bother. Thought they could wing it.
They broke from their already tenuous “normal” and just bypassed announcing a pretty large change.
Had they not done this, they wouldn’t need to say they were sorry for it. On top of that it hurts their already poor optics when it comes to communication and classic.
Because I am the same as a AAA game development company so yes, my mistakes are of the same type /s.
People make mistakes and mistakes will always have a matching level of consequences(usually)
A triple A gaming company with a poor communications track record trying to move past that into a better standing with their player base ignores their typical manner of testing and makes a large change without saying anything is massively different. There were numerous easy and smart ways to make this change and they chose none of them.
Compounds the lack of trust a percentage of the player base has with blizzard and increases the already high level of dissatisfaction with communication.
But naw, go ahead an ignore nuance here. Thought you bowed out?
Instead of moving on, we should probably bring this up constantly for the next week so that it really drives home the point that mistakes of any kind aren’t to be tolerated.
The real problem here is that it erodes trust. They want to make adjustments to the game and they want us to trust that they are doing so respectfully and with good unbiased industry practices. This whole episode erodes that trust. They come across as cowboys.
The trust needs to be rebuilt. The apology is a good first step, but it really is a first step. They have a lot of lost trust to rebuild. The apology doesn’t rebuild that trust but it sets them on a footing where they can start trying to.
Agreed, as is always the case when mistakes are made.
I mean, that’s a matter of perspective and probably a broader conversation. The scope of this change is pretty minor though. I mean, it was pretty minor. Lulz at the hyperbole involved in some of the comparisons though
So it’s intentional obtuseness then? Incredulity for the sake of it? Lots of absolutes and zero room for nuance it is then.
Your response instead of asking any accountability moving forward is to just go:
“yeah man that’s fine that you trashed our entire webstore, glad you said sorry though otherwise you’d be in trouble!”
Sorry, but asking for them to be aware of the damage making unannounced changes does to the game and their own already tenuous reputation in the area of communication is to big of a thing. Lets just forgive and move on, so what if it happens again?
Just say you hate accountability if fixing any mistake is as easy as “sorry I ran over your dog, I said sorry why are you so mad?”
All they had to do was stick to the same course they have the entire time they’ve been in business and they didn’t. It’s not an oops when you just ignore years of standard practice.
I’m suggesting that we are the ones who need to move on.
Follow through is an important part of developing an action plan, yes. That doesn’t mean you don’t stop harping on Blizzard for something they already apologized for. We now just wait and see what they do next.
The mistake wasn’t the druid buff. It was more than it should have been, but fundamentally there’s nothing wrong with it. It’s not my favourite, but it had the desired effect.
The mistake was the knee-jerk reaction and attempt to course correct with a band-aid fix that wasn’t properly vetted.
This is the big one imo, with major emphasis on the “not just hear them say it” bit. The follow up in how they handle any similar future changes will be the big point.
If they can just say “oops sorry we got caught, we’ll do better next time” then that wasn’t a real apology either time. My lack of willingness to believe them is from years of hearing similar promises and apologies only to have those checks bounce when cashed.
Aint that pure sophistry tho ?
I mean what class does NOT bring utility?
The only utility aspect that could lead to a believ in a dps penalty i can even remotely understand would be so called “stackable” utility, and that is precicely Dsac/AM/Innervate/Brez/Soulstone/tricks/MD (hope i got everything)
And if we look at those utilitys, we can see that pretty much every single one of them is either worthless if played correctly, or has huge DR on itself.
Even Dsac, which is arguably the stackable utility that has the most use if stacked rarely has encounters where having more than 2 would bring tangible benefits.
Its also funny that of the stackable utilitys, the distribution clearly shows that there is no deeper meaning behind DPS capability, position in the Meta of the classes and specs etc.
Warlocks bring stackable utility whilst being S+/S tier DPS. (and the 1 Demo lock has the singular best raidbuff in the game)
Rogues aswell.
Rets bring it, but are mediocre dps.
Prot/Heal can bring Dsac AND AM, whilst still being S+/S tier in their role.
Ferals can bring multiple stackable utilitys with Innervate and Brez, and still can perform good DPS, and now even premium dps.
But honestly, outside of “pug you want to avoid at all cost” i´ve barely ever seen a raid stacking 5 pallys for Dsacs and 5 druids for brezzes.
I´ve seen rogue/dk/warlock stacks.
Can we please buff Mage ?
Got zero exclusive Utility outside of focus magic on 1 target and of course, cookies. everything else a mage can bring will be covered by a warlock and a ret, and we´re talking about everything a mage can bring with all 3 specs covered…
