It is true. They do have policies in place though for how they do collect the feedback. And the only time they’ll post something if it is to pass on information from the development.
It is kind of hard to grasp at first, but then one thing Vrakthris told me in the Customer Support forums, Blizzard is looking for constructive feedback, and will tend to toss aside a lot of the bad noise. In other words, those who tend to come around, calling people selfish, throwing out insults, basically all the toxic behaviour, they’ll be ignored by Blizzard.
As long as we don’t go down that route that they have gone, we should be fine. I hope that it is enough for our feedback to be fully listened too, and that Blizzard would tend to change their decision on this.
Oh someone created a thread in regards to the druid forms calling people basically entitled within the title. I just posted a popcorn gif and reported the thread and placed it on mute.