Undermine, getting the prisoner with 3 poison devices

I’ve absolutely HAD it with that delve!! I can clear ANY 11 delve except that one! It’s ridiculous! The ONLY reason I can’t clear it is because I can’t get all the prisoners, EXCEPT ONE!!!
I’ve tried macros, doesn’t work. I’ve tried /target poison device and /interact poison device, neither does a damn thing. I’ve tried to get around to them using cheetah, but that doesn’t work either. I try to get far enough away to target them without being hit by the poison…because that just interrupts me.
Geeze…there’s one thread where some are saying they can’t do it so they’ll never go in there again, and some that say it was easy. Yeah, if you can jump like a demon hunter or a character that has something like that…but I’ve tried TWICE. For OVER AN HOUR EACH TIME!
Blizzard FIX THAT DAMN THING.
Rant over. So frustrated.

I think I know what you’re complaining about, but the vast majority of people are (apparently) able to do this without issue. What exactly is stopping you?

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I can’t get to each one fast enough, then when I do get to like the last one, I’m being hit by poison that makes the action interrupt, then one of them starts again. I also have trouble getting around braun, either he gets in the way, or my pet does. So I move my pet and make them stay away, but braun gets in the way again. He’ll stay away if he starts a fire, but after a little while he comes back.
I’ve tried getting around them quick enough using cheetah, but that doesn’t help at all when I’m being hit by the poison, interrupting the process.
I’ve tried everything. I’ve tried skipping that prisoner, but we only get the exact amount of prisoners we need to continue…so I’ve had to just hearth out.
For cry’n out loud, they give us more chances to get the required amount of “things” needed in other delves…why not this one?

Hmmm that is weird. I literally just walk to each one… no speed boosts or anything, and it’s just not an issue. Can’t imagine what’s going wrong for you.

Are you doing tier 11? Because I run, and I can’t get to each one, without being hit by the poison, interrupting the process. Trust me, I’ve tried standing back far enough so as not to be hit by the poison, but by the time I’m able to position myself to do it, another one starts again.
ETA: and WHAT can I be doing wrong with the macro to target it? That’s what someone else suggested on another (old) thread about this. But /target and /interact poison device does absolutely nothing for me. Maybe I’m making it with the wrong words?

I made a video… does this look like what you’re trying to do? https://www.youtube.com/watch?v=n3-1AcwKmHs

I just did it normally. Run to totem and click. I have +16% moving speed though thanks to gear RNG and enchants.

I’ve never had an issue with this in Underkeep in S1 or S2. This may very well be a user error.

Yes, but it never completes. One always starts back up before I can finish getting all 3. Maybe it’s a bug? Because it looked awful easy for you to do in that video. I don’t run slow, and I even used cheetah several times.
ETA: and thanks for taking the time to do that video! Very helpful!