Hi all,
I’m unable to send any Bind on Account items to any of my alts if they are on a different server than the sender toon, since it’ll throw the error that “Recipient is a Free Trial account and cannot receive mail”. This seems to happen no matter what BoA I’m sending; I’ve tried mailing heirlooms, the ZM armor caches, and the primeval essences, but all three throw the same error.
I have a currently active WoW sub that has been active for 4 months and has 2 months remaining on it (bought the 6mo sub), I do not have any additional WoW accounts tied to this Battle.net account, and I have tried a UI reset, which did nothing for the issue. I am also very, very sure I not misspelling anything, as I have attempted mailing BoAs on a bunch of different cross-realm combinations, and each attempt I filled out the recipient toon-server name both by manually typing it in myself and also choosing the recipient through the autofill that the in-game mail UI provides. No matter what I do or change, when attempting to mail a BoA to an alt on a different server from the sender toon, the game always thinks I am a free trial account.
This is pretty frustrating since now I want to unlock all the appearances from gear in the pre-patch event, but my only level 60 leather and mail alts are on different servers than my main, so I have no way to send the primeval essences over to them. I have also already communicated to support via the in-game ticket system, and the responses I got pretty much amounted to nothing except to submit a bug report. I’d really appreciate if this issue is addressed because the only workaround I know of is to realm transfer my alts over to the same server, and I definitely do not have enough irl currency or WoW gold to do that, lol.