Have a problem accessing dragon flight content. Want to view vendor items. When I go to Amirdrassil there is no one there. Have entered a ticket however like other issues no help is forth coming they send you a stupid email then mark the ticket closed. Why can’t we get a simple phone call. It not like Blizz is hurting for money.
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I think to get to where the vendors are you need to go through the portal so you are actually in the EMerald Dream.
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Thank you that is helpful
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NP, I believe it’s on the island just west of “shady Sanctuary” on your map
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Thank you for your time. Kind of you.
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Because people kept calling the phone to get help with stuff that wasn’t over-the-phone support (it was limited to purely monetary issues with your account, such as gameplay time and subscription issues).
Your issue, as Tyriel ascertained, isn’t an issue with the game … but you just being in the wrong zone and not realizing that. Precisely no GM’s job is to help anyone with that, which is why they refer to these forums and Wowhead for gameplay related issues that aren’t GM-related.
Because the point is to ask for stuff like that on these forums or on other sites like Wowhead.
Whilst your issue is resolved, it is kinda important that you understand why you didn’t get help and why we can’t call Blizzard anymore, and how both of those relate to what you said here. GMs aren’t player guides, they are there to help with your account or in-game related issues that exist outside of normal gameplay.
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GMs do not help with game hints. They haven’t in ages. That’s what the forums or Wowhead are for. You ask us those questions so we can help.
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Thank you for your reply.
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It has been a long time since I did a ticket but I think last time I asked for help they were immensely helpful.
Essentially I’d asked how to access ‘ The Laboratory of Mardivas’ and they’d explained where it was, the prerequisite and even teleported my character to where the next quest was.
I have rarely reached out tho, so maybe it’s only occasionally?? (Only done 2 tickets ever).
Thank you for your reply. This is just the last issue in a long running problem that goes back 6 months. Are you referring to the warcraft community in your statement about we can help? Been plying for 15 years and the community is hostile. have had a much better experience in the past.
That’s a generalisation and it isn’t always true. I am a Guide on Newcomer on almost all my top level alts and people there are helping players constantly in a friendly and supportive way. If it can happen there (and Guides are just players after all) then it can happen anywhere.
Not all the community/playerbase is ‘hostile’. I will say what I’ve always felt - the hostile/toxic players are more obvious because they are loud. The decent players just go about the game, helping others while playing, quietly.
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That hasn’t been something they’ve done in many years.
Here’s some old posts from Mirasol on how things work with GMs:
A third rate customer with a fourth rate deck!
That checks out. It was pretty early on in my wow gameplay. 2021 or 2022. I’m only 5 years exposed to this game. 1-2 watching my friend play and 3.5 years in myself.
Thank you for your reply.