Yoshi has described FFXIV as his life’s work, the man clearly has alot of passion and care for it. Ion…I think Ion -tries- but he just seems to stumble and knock everything over, alot.
And since the discussion of game shops has somehow became a thing in this thread, I will say, nothing wrong with an in game shop, not at all. However, when you pair an in game shop with a product that isn’t being well received or is borderline line failing like WoW, it won’t be well received and could very well come off as disconnected and greedy,
Now pair it with a game like FFXIV, a product that is very positively received by it’s community and isn’t bleeding players, then their cash shop can be seen more as a way to show extra support to the developers, so it’s seen in a positive light as oppose to a bad one. Hence why, for the time being, FFXIV gets a pass on their store and Blizz get’s bashed for theirs.