There will always be more CM responses on the “light” topics. Its because they aren’t devs. On the controversial type issues, they can only give Approved™ responses. They can relay the feedback all they can, but until they get a response from the devs, they can’t give further insight. That is above their pay grade.
On “light” topics, such as your favorite battle pet, they can talk more freely for obvious reasons.
That being said, in two particular threads they have talked heavily about the issue of portals. Whether or not we like what they said, is something else.
Here is a rather long thread they created
In this thread, they have like half a dozen posts last I checked
I definitely believe they relay the feedback. I just think sometimes the answer is “no”. Once again, not defending some of their most recent choices. But I don’t think we should expect every thing we want to be implemented. We (as a community) tend to ignore any time they do listen to our feedback, while acting like every single time its ignored is a personal slight.
To be fair, GD complains/suggests some really horrible things. And I would sincerely hate any game to cater to every whim of the loudest forum posters.