Windows error reporting is showing issues with two Windows sound system dll. Let’s check some Windows files next here.
Type cmd in the Windows search box. Right click on Command Prompt that appears - select “Run as Administrator”
At the Command Prompt cursor type or paste:
DISM /Online /Cleanup-Image /CheckHealth (takes a minute - then at C prompt run)
DISM /Online /Cleanup-Image /ScanHealth (this and the next command can take awhile)
DISM /Online /Cleanup-Image /RestoreHealth
*While running DISM using the /RestoreHealth or /ScanHealth, you could notice the process may seem stuck at 20% or 40%, normal behavior. After a few minutes the scan will finish.
Next run the System File Check command. It will take 10 minutes or so.
sfc /scannow (space between sfc and /scannow)
If sfc /scannow finds errors the tool will attempt to repair them. It will print that out. If it prints successful repairs - great. If it prints “could not repair all” - run it again.
Also start on Solution 3 of the solutions on this Web page. Work through them.