Support a Streamer, Did not receive pet

Hello!

I gifted 2 subs to a streamer (swifty), but never received the ICHABOD pet.

I was able to receive all other drops (dragon mount, dragonkite).

I do not know why this is happening.

Thanks!

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The Ichabod pet, when you qualified for it, should have provided a code. If you visit your Notifications on Twitch it should look like this:

image

Where the blacked out section is the code for the pet that you need to redeem.

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thats what i kept looking for, however I never have found it in the inventory. I can provide proof that I did in fact gift 2 subs

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You are looking for the code on Twitch right? Because it will be on Twitch not WoW.

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yup, in my twitch inventory is 100% where I am looking

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That would be something that Twitch would need to look into than. If you aren’t getting the code that would be on Twitch’s side.

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Were they streaming Dragonflight at the time?

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yup!

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Assuming they are on the approved streamer list for the pet (not everyone was) did you pay for the 2 subs while they were online, or why they were offline, I believe offline doesnt count

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In addition to this, you cannot gift them anonymously. You can gift them randomly (I believe it’s called “gift to the channel” or something similar), but they cannot be anonymous.

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Also, Ichabod appears in your Twitch Inbox/Notifications. Not in your drop inventory.

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I am also having this issue. I gifted two subs to Towellie about 2 hours ago and I got no code. I then gifted two more, but still no pet code. Very frustrating.

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were they live at the time and did you make sure you didnt anonymous gift them? did you use a credit card or paypal? Maybe theres a processing delay with paypal?

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My friend is also having this issue. Not it wasn’t done anon, yes they were online, at first she did 1 to one streamer 1 to another but nothing… so she did 2 to the same one and still nothing. If it is a paypal issue that’d be nutty but as it is, it’s a little frustrating.

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Goto the twitch support

https://t.co/zzQPGlaJ7N

Took a few hours after ticket but got code notification and was able to redeem.

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