Yes the main characters are NPC’s that you can zerg and completely ignore the entire point of the warfront.
Have you actually done these? Only reason you do not zerg Stormgarde is because you cannot dps the gate or else that would get zerged.
Darkshore? Those big enemies at the end you are supposed to use all those materials you are gathering LMFAOOOO those normally get zerged and dps’d down.
The way to fix them is not just buff the NPC’s but to make it so there is an actual opposing force of real humans.