Wanted to refund the steamscale incinerator I paid for after realizing I got a free a one the next day. 2 different GMs said that’s not possible because I recently received a refund. Considering I’ve only ever refunded something one time a year ago this doesn’t add up. They then tell you to make sure your account is secure which I already know it is. No one will tell me what exactly this recent refund supposedly is or why it would even matter.
Now the free one I got can’t even be gifted to someone else, just spent on a region I’ll never play on. As if the thousands I’ve dumped on this game over the last 16 years means nothing.