Starter account, even though I paid to renew

Support Customer Support
1

I paid with paypal and its still pending. I figure that may be the reason, but its incredibly inconvenient and I’d like it fixed soon if possible

2

Really nothing Blizzard can do. They are waiting on Paypal confirmation.

3 Likes
3

It’ll be fixed as soon as PayPal gives them the money.

1 Like
4

typically how long is this? like a half day thing or a half week thing? paypal is hooked up to my checking account

5

Maximum of 72 hours, but rarely ever that long. Difficult to say with it being the weekend, but I don’t think PayPal stops like other services do.

1 Like
6

I know at one time, Paypal transactions with Blizzard had to be backed up by a credit/debit card and not a checking account.

I don’t know it that is still the case but I would suggest checking the transaction status on your battle.net account.

1 Like
7

We’ve actually been able to get it down to a 24hr expectancy :slight_smile:

But as Ekon said, it doesn’t always take that long.

1 Like