[Spectrum] Higher than normal Latency

Erkinator-sargeras · February 18, 2019, 2:05pm

Same issue here, northern ohio with spectrum.

Bowstring-blackhand · February 18, 2019, 5:58pm

This started for me on 2/15 Friday around 2 PM. Normally 25-30ms getting constant 75ms since Friday. It does seem like we’re getting routed to LA and back or something because 75ms is exactly the latency I have when I play on any LA based server. Chicago datacenter has always been 25ms for me.

Central Kentucky, local cable co. ISP that buys from Spectrum, so Spectrum.
Blackhand

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.1 - 0	969	969	0	0	5	0
10.22.184.1 - 0	969	969	2	7	22	6
host----*.irvineonline. net - 0	969	969	2	7	28	9
rrcs-70-60-19-169.central.biz.rr. com - 0	969	969	3	8	54	7
be27.clmkohpe01r.midwest.rr. com - 0	969	969	9	16	29	13
107.14.17.252 - 0	969	969	19	27	40	29
66.109.5.136 - 0	969	969	20	28	45	30
66.109.5.225 - 0	969	969	19	27	97	53
66.109.9.149 - 0	969	969	19	24	63	34
ae1-br02-eqch2.as57976. net - 0	969	969	19	27	164	23
be2-pe01-eqch2.as57976. net - 0	969	969	67	72	82	71
chi-eqch2-ia-bons-02.as57976. net - 0	969	969	69	74	85	73
24.105.62.129 - 0	969	969	68	73	84	69
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Drakuloth · February 18, 2019, 8:55pm

Hey y’all,

We’re pretty sure we know what the problem is, we just need to see if we can reach out to someone and get the peering issue fixed up. Thanks for standing by thus far. I’ll give you some more information once we get more concrete info to share.

In the mean time, if you connect via a mobile hotspot or VPN, it’ll likely work around this. We can’t provide specific VPNs to use or info on how to set those up, but you can find information on that online if you want to try this.

Thecheat-trollbane · February 18, 2019, 9:55pm

Im adding my name to this as well. I’m in Florida with Spectrum. Untill last Thursday I was round 50’s ms but since then I’m in the 90’s with some lag.

Larixie-bloodhoof · February 18, 2019, 11:12pm

It’s not just Spectrum. I have AT&T DSL and this has been happening to me for about a week. I am on the East Coast in Florida.

Valynya-dalaran · February 19, 2019, 4:18am

In Florida too and noticed this happening on Friday. Usually around 60ms, but now am at 90ms with Spectrum.

Shríke-malganis · February 19, 2019, 4:45am

pretty much the same, went from 37 to 77

Edit to clarify. NY, on thurs it was 37, went to bed and sometime friday it got bumped up

Bannyxrawr-spinebreaker · February 19, 2019, 11:40am

Anything else we can do to help resolve this?

Miadra-arygos · February 19, 2019, 8:18pm

Thanks for letting us know you are working it out

Bowstring-blackhand · February 19, 2019, 9:40pm

Looks like good ole packet losing, latency raising TATA communications seems to be the problem again. Happened with huge packet loss back in MoP with them, that was a fun experience…

From past experience, I wouldn’t get my hopes up on it getting fixed any time soon.

It was a pretty big ordeal back then trying to get them to fix it.

Aoirin-dalaran · February 20, 2019, 12:11am

Its a NEW YORK realms problems , same problem of last year, the same spectrum, same spike lagg , same skill delay … WHY blizzard every time say its our ISP problem :??? Whe can play anyyyyy online game on US region , but NOT World of Warcraft because some one say " Run WinTR " , after that , " your rote lost some package at your home , bla bla bal “”

I can play very well righ now on Moon Guard, smoth , but on Dalaran , Stormrage , Whisperwind I have all these problems mentioned in this spike lagg post or Skills / loot lagg, between 1 and 5 seconds most of the time!

Itsoktobegay-sargeras · February 20, 2019, 1:46am

Wichita Falls Texas checking in, Spectrum internet. Usually 35ish ping, now 84/85. Sargeras server. Here is the WINMTR.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.1 - 0	976	976	0	0	8	0
142.254.135.229 - 0	976	976	9	19	183	16
24.160.24.161 - 0	976	976	14	81	642	30
agg30.hstqtxl301r.texas.rr. com - 0	976	976	37	50	211	49
bu-ether16.hstqtx0209w-bcr00.tbone.rr. com - 0	976	976	36	51	212	49
107.14.19.49 - 0	976	976	29	44	213	39
107.14.17.135 - 1	972	971	28	40	206	34
66.109.9.151 - 0	976	976	29	41	212	34
137.221.74.33 - 0	976	976	83	97	256	91
et-0-0-4-br01-eqch2.as57976. net - 2	930	920	51	82	3533	54
be1-pe01-eqch2.as57976. net - 1	972	971	84	96	256	88
24.105.62.129 - 0	976	976	84	96	258	91
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Also it wouldnt let me post this WinMTR because it was causing hyperlinks and to correct that I just added a space before each .net or .com.

Oakenbow-zuljin · February 20, 2019, 3:13pm

I take it this issue is still ongoing? Haven’t been able to log in since the weekend. Any updates blizzard?

Miadra-arygos · February 20, 2019, 4:02pm

It was still ongoing for me last night. Actually it was worse than normal, the latency kept slowing climbing until I would have to relog and get it back down to playable again. Pretty irritating.

Zuvykree · February 20, 2019, 8:11pm

Howdy!

Oakenbow if you can’t access the game at all your issue isn’t related and you should either start a new thread or contact us to troubleshoot.

For everyone else: We would like to get an update on if this issue has been improved, can you retest and let us know if it continues?

Thank you.

Onsone-doomhammer · February 20, 2019, 8:27pm

Lake Placid New York playing on Doomhammer US, still no improvement. Replaced . with # in ping destinations so it would let me post.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
rrcs-24-213-196-101.nys.biz.rr#com - 0	51	51	0	1	15	0
agg15.srlkny1201h.northeast.rr#com - 0	51	51	1	11	164	7
agg91.esyrnydr02r.northeast.rr#com - 3	47	46	11	11	17	11
agg27.albynyyf01r.northeast.rr#com - 3	47	46	11	14	21	14
bu-ether16.nycmny837aw-bcr00.tbone.rr#.com - 0	51	51	18	22	27	25
bu-ether11.nwrknjmd67w-bcr00.tbone.rr#com - 0	51	51	24	27	31	31
107.14.17.239 - 0	51	51	23	28	35	25
66.109.5.117 - 0	51	51	23	35	69	24
66.109.9.155 - 0	51	51	24	25	33	24
ae1-br01-eqdc2.as57976#net - 0	51	51	82	82	99	82
et-0-0-2-br01-eqch2.as57976#net - 0	51	51	82	84	152	82
137.221.65.132 - 0	51	51	83	86	139	84
et-0-0-31-pe02-swlv10.as57976#net - 0	51	51	81	82	90	82
137.221.105.2 - 0	51	51	81	81	85	81
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Zuvykree · February 20, 2019, 8:29pm

Awesome. Thanks for the update. We are still looking into this! Will update once we have more information.

Bowstring-blackhand · February 20, 2019, 8:31pm

Still high 75ms but with new slightly more noticeable lag today.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.1 - 0	721	721	0	0	3	0
10.22.184.1 - 0	721	721	2	6	67	9
host-65-34-32-145.irvineonline. net - 0	721	721	2	6	71	10
rrcs-70-60-19-169.central.biz.rr. com - 0	721	721	3	9	71	7
be26.clmkohpe01r.midwest.rr. com - 0	721	721	9	16	83	16
107.14.17.252 - 0	721	721	19	27	90	29
66.109.5.136 - 0	721	721	19	26	87	25
66.109.5.225 - 0	721	721	22	29	91	25
66.109.9.149 - 0	721	721	18	23	87	24
ae1-br02-eqch2.as57976. net - 0	721	721	19	28	234	21
be2-pe01-eqch2.as57976. net - 0	721	721	67	72	136	68
chi-eqch2-ia-bons-02.as57976. net - 0	721	721	69	75	136	72
24.105.62.129 - 0	721	721	69	74	133	70
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Rihge-fizzcrank · February 20, 2019, 8:35pm

I’m located in the south using Windstream but play on East Coast server, have been having issues since last night with world lag upwards of 2000ms.

Dayravens-dalaran · February 20, 2019, 9:56pm

I don’t really care about companies that make up Spectrum. I’ve had very fast ISP via Spectrum and normally my lat runs in 40s. Suddenly some time last week, it runs in 90s when I’m just standing there. I did everything to fix it suggested by Blizzard forums/tips, and here we are, a week into the issue and it’s still not resolved. It makes playing a CHORE. The simplest quests where you mow thru mobs are causing problems. So, NO, high latency issues not fixed. No point in Timewalking, grouping, raids, dungeons, as lat will run in 100s. Too much of a chore.