[Spectrum] Higher than normal Latency

“Speed tests” have nothing at all to do with internet speed.

They have to do with internet capacity.

Think “how wide is my pipe” not “how fast is the water flowing”.

Ping is speed.

I’ve seen Gigabit download rates with 1100 ms pings and DSL with 25 ms pings.

I’ve got Spectrum and I haven’t had a problem with my ping times.

“It’s a Spectrum thing” is a bit like saying that because your Chevy Volt is misbehaving and your neighbor’s two Buicks won’t start that it’s a General Motors thing.

It might very well be local infrastructure, which depending on what “local” is and who is responsible for it might BE Spectrum, but it could be something in the trunk between Spectrum and the regional hub. It might be a DDOS on some choke point you need to get through. It might be any number of things that aren’t anything Spectrum can control or is responsible for.

There are some pretty good (not great, but pretty good) internet resources out there that will point you to localized traffic issues, problems with ISPs, problems with backbone routers and the like.

I don’t need anything specific, but if I could get an idea what region of the US, possibly down the city, I can check to see if there is something (or was something) going on in your area that might explain it.

If you’re uncomfortable posting that here, you can reach me in-game as Kaldara#11970.

its clearly a isp issue…stated above. lol

It’s clearly regional, as stated above, and neither Blizzard nor Spectrum has said anything about cause.

Correlation is not causation.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.1.1 0 760 760 0 0 1 0
142.254.211.157 0 760 760 4 9 182 9
agg63.cblsny1001h.northeast.rr.com 0 760 760 11 38 303 73
24.58.51.248 0 760 760 9 10 15 9
be26.albynyyf01r.northeast.rr.com 0 760 760 5 13 27 14
bu-ether16.nycmny837aw-bcr00.tbone.rr.com 0 760 760 13 21 30 17
66.109.5.139 0 760 760 18 26 36 29
107.14.17.239 0 760 760 22 27 37 28
66.109.5.117 0 760 760 21 28 104 22
66.109.9.155 0 760 760 18 23 48 22
ae1-br01-eqdc2.as57976.net 0 760 760 79 86 219 80
et-0-0-2-br01-eqch2.as57976.net 1 732 726 30 57 2626 45
be1-pe02-eqch2.as57976.net 0 760 760 79 84 95 84
24.105.62.129 1 756 755 84 85 95 86

I live in Upstate NY

South East Wisconsin

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.1.1 0 931 931 0 0 15 0
142.254.153.117 0 931 931 3 9 138 9
ae63.nprrwi0101h.midwest.rr.com 0 931 931 10 48 360 30
be52.milzwift01r.midwest.rr.com 1 927 926 9 16 91 10
bu-ether18.chctilwc00w-bcr00.tbone.rr.com 1 927 926 8 17 103 16
bu-ether11.chcgildt87w-bcr00.tbone.rr.com 1 927 926 11 17 101 15
66.109.5.225 1 927 926 8 18 97 13
66.109.9.149 1 927 926 10 14 84 11
ae1-br01-eqch2.as57976.net 0 923 923 7 36 3739 12
be1-pe01-eqch2.as57976.net 1 927 926 57 62 155 60
chi-eqch2-ia-bons-02.as57976.net 0 931 931 58 63 201 65
24.105.62.129 1 927 926 59 64 158 61

I’ve been running speed tests (which include pings) for about 15 minutes on different locations from Southern Indiana and haven’t seen anything out of the ordinary.

Spectrum Southern Indiana to Spectrum NYC gave me the BEST times so far, but I’ve looked at Boston, Atlanta, Jacksonville, Hampton (Virginia), NYC, and a few more. I’m still checking what I can.

I think it’s significant that even Blizzard says only “…mainly on that ISP.”

If it’s an ISP issue, why are the OTHER players being hit by it.

More likely, it’s an issue to do with the internet infrastructure or internet traffic for the region.

Still, I’m not seeing anything just yet, but testing ping over time takes more than running a single set of pings to a server.

Nat, how long did you run winMTR for?

about 12 mins

Buffalo and Syracuse NY both are showing pings in the range I would expect.

I’m gonna check further north.

Watertown, same.

Rochester and Albany both look good.

I’m way down in Austin, Texas, but I do play on an east coast server.

i play on stormrage

https://abcnews.go.com/Technology/story?id=4344105&page=1

There some nonsense going on in Pakistan right now with corrupted directories on the internet that may have propagated itself more or less everywhere. That sort of thing can cause massive problems with efficient routing of data.

Not sure if this is THE issue, but it could be one of several feeding the problem.

Perhaps, but my problem started on Wed, two days before they did that.

I started having the issue a few days ago as well.

Yeah, I thought it was weird because stuff like this usually follows a maintenance, and this seemed to just come out of the blue.

Given that Spectrum is a mish-mash of at least three different companies and not at all monolithic and this seems to have started for everyone reporting it at the same time, it seems the weak link in this must be Blizzard (but even that isn’t certain).

It could simply be that the “best” route between Spectrum’s/Charter’s/TWC’s system and Blizzard’s system goes through some damaged or mal-configured part of the backbone.

These things are incredibly complex and I don’t have the tools to diagnose it from home, but I’m not seeing anything that would tell me that Spectrum, per se, is having any sort of systematic problem outside of a few spots near Albany NY and Los Angeles California.

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Im waiting for my father in law to get home who plays wow as well who lives 1/4 mile away on a different node to come on the same server and see what his result is… im curious, and ill post what the result is. we both normally sit at 35ms.

just asked a guild member who uses spectrum …same exact ping who lives in Charlotte NC connected to the chicago based server,. 85 ms…exactly like mine. always had higher 30’s