Shadowclaw Not Attackable

I’ve been trying to get the [Kaldorei Nightsaber] mount on my horde character. A little background is that I didn’t play BFA and this is a boosted character. My question is why when I go to Darkshore, the mob, shadowclaw next to the hunter looking for him, it not attackable. I thought maybe I was in the wrong instance of darkshore so I started the questline and got stuck after we attacked tyrande and malfurion. Because I’m pretty sure the way to continue the questline is from queing the battle for darkshore scenario/raid and no one is queing it.

Is this because the horde doesn’t control darkshore? How would I be able to tell? Am I unable to attack because I’m in the wrong phase? He’s there it’s just orange’d out.