Service Update -- 3:00 p.m. PST November 25

Disappointed to not be able to join the fun levelling with friends and guildies. Can’t get that back.

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This is a prime example of a failure of leadership, at whatever level in Blizzard. …Everyone who needs to know about this problem, knows about it. It’s been three days, A whole 72+ hours and all this shows is that you have no confidence in your own capabilities as a company and or as internal leaders.

  1. You HAVE the capability to have fixed this after the 1st day.

More Infrastructure (of the same equipment), Possibly NEW Infrastructure, or immediately hopping on the compensation/customer service train in terms of free transfers for those affected. because after all, customers are Important…right?

I don’t understand the level of stubborn ignorance needed to just sit on an issue like this to ‘see how it plays out’ …get. out. …that’s just so weak.

Im beyond happy that the OG Blizzard kings have gone and made their own companies, because this is just another example of how you’ve fallen so far.

Free Realm Transfer.
Thanks.

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lol you just dont get it, how many races are there? How many characters do most people have leveled up after 2 years of bfa? now add 13 more years. How many times do you need to level from 1 for hertiage? come on now. be smarter than that.

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you know… thanksgiving is tomorrow and ques are like this… what are we looking at for the weekend… after thanksgiving…

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I’m not complaining here but BFA launch saw these same servers having issues too.

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Fair enough for calling for free transfers. However the getting mad at them saying thank you for your patience as we work on this is silly. Its a business the people that post the message are likely several layers down the org chart from the person who makes the “give free services away” call.

Also how else should they communicate besides politely? People would rage and protest them if they said " well you folks that stay on high pop servers s**t happens, you’ll just have to wait now".

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Fake CS response - admins will just wait out the server loads for a week before claiming they fixed it

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So just letting you know, Frostmourne shat it’s self again. Multiple times.
Kinda annoying.

I saw some one try to server transfer after not being able to get in.

And they couldn’t cuz they had in game mail

Babahahahaha

Hey guys,

Thanks for your diligence, but it’s been 3 days. Let’s get a resolution. Transparency would go a long way in this instance.

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I have 8 level 50s horde side on WrA. I am in one big guild which I don’t like much (only one toon and the majority think they are uber leet players and they aren’t) Really, who wants Bob’s Big Boy as a guild leader. The small guild I love. Nice, decent people there in the small guild. I’ve been in that guild for 6 years. I will stay and play once the realm issues are solved. Thanks!

I’d do a free realm transfer, only if I can take all my gold with me. I don’t want a gold cap.

See in reality, each server can hold a maximum amount of people, otherwise it starts bugging out. Blizzard can only do so much in this regard, and then it boils down to there being way too many people on those servers. This works both ways. Veterans of the game should realize that certain servers are too high pop to expect a smooth launch, and there’s only a few hit with issues.
It sucks, but how can they themselves fix a realm being completely full. If they give free transfers, a lot of gold farmers are gonna exploit this. I dig the linear storyline, but that is also contributing to the server instability, kinda like in WOD, when the one Frostfire quest put everyone in the same place and crashed repeatedly due to too many people in one area. I really hope y’all get sorted out soon, this xpac doesn’t need a black eye already, especially when it’s pretty solid.

From what I have seen, especially coming from Stormrage, they have done a good job on trying to fix it. There has been worst launches, and long times fixing them. Overall this has been a smooth launch. Can’t expect to be on launch day, with everyone and their mothers trying to get on. Basically what was happening is a DDos to the servers, and they will balance out. Not like they have a whole separate type of internet. They have servers that can only work on a certain amount of people being on it, until they get the demand and expand what they have. Just try to have some patience, it will be fine in a few days.

Hopefully this will fix the loot lag as well.

Here’s a solution: For the next 2 weeks you log on and get 4 hours of gameplay, then automatically get booted back to the ques so someone else can play for 4 hours and so on.
Now let’s say you havent played for 24 hours, you get priority over those that have but only once a day.
Equal share for all those that pay to play.
Wait that’s to simple, plus someone would still be but hurt over that system.

Good luck trying to play on A52 today. 500+ person que before 1100 PST

Any updates on this?

Happy Thanksgiving everyone.

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I wouldn’t expect an update today. It is VERY likely just a skeleton crew there today.

Let us know when blizzard is done squeezing the money out of people with paid transfers so they can play the game they pay for and open up free realm transfers , hopefully for a realm of our choosing .