Self refund not working

im trying to use the self refund option on the support page but its not loading. i tried opening a ticket also using the “problem not listed” option but thats not loading either. if it matters im trying to refund dragonflight and the 1 month of game time i purchased sunday nov 27 2022

Use the “problem with purchase” ticket category to get payment issues into a faster queue.

Include the info that the self help option didn’t work so you don’t get referred back to it.