Be fine with me, being able to switch subraces, voice sets, etc at a barber shop would be great. Maybe race changes would only apply to core race and not subraces, or just do away with it like they did changing sex and roll it into the barber shop.
Then you could have subrace customizations unlock as you play, same way they do allied races, but you’re not the penalized by having to make a new character, but the options would be there for a new character.
Like say you make a draenei paladin, later unlock lightforged and want to be one…off to the barber shop you go! Although a little quest/ceremony to lightforge would be kinda neat
Perhaps even allowing a little overlap in subraces via the barbershop? Pick dark iron, but pick a lighter skin (half bronzebeard?) and then pick a bronzebeard voice set. Due to picking dark iron as your race, you’d be referred to as a dark iron by the game, npcs etc, but with the voiceset, you could say you were raised in Iron Forge…or whatever your heart desires
Maybe even have the options on the regular character selection, and have little blurbs that explain the option on mouse over.
More options are always good. The more you can allow a player to set their character up as they want, the better.
Wildhammer and San’layn and any race added deserve the extra work of voicesets and heritage armor, fun racials, and being referred to as such by the game and npcs.
It better fleshes out the race.
I’m still surprised there’s not a death knight Reinhardt. I’ve got one I made to level that’s a kultiran named Rimeheart