Reward Vault with No rewards

Reported to customer support, that after doing my 5 Timewalking dungeons from last week, on Tuesday there was nothing in the Vault. My reply was this is a known error and they were working on the solution. And to submit a bug report, dont report to customer service about this matter.
So…does this mean Im SOL for the rewards, or will they be rewarded to me at a later date?
Im not a Mythic+ or Raider anymore. I mostly just do questing and Solo content; Transmog, mounts searching and content stuff.