The guy i talked to said the dev team are the only ones that can fix the flag issue now that I have my second PTR removed. I was directed to post here for help.
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I removed both PTRs but Iām not sure if it was better to do that or just one of themā¦
Youāre fine with just removing 1. Itās not a retroactive solution, however.
just got my second PTR removedā¦ HOPEā¦ COME PLEASEā¦ HOPE
This is literally the worst feeling, Id better off not be invited AT ALL than going through thisā¦
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agreed. totally.
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Thatās what Iām saying, blizz looks like they are working āreallyā hard to fix the issue, even when they canāt even give an update for today like they had said they would.
Spoke with Game Master Ormdeldyn, and he instructed me to post here, I got my second PTR Removed, hoping I get it before tonight!!!
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Blizzard wants the people they invited to log in and stress the servers. Itās in their best interest to get this resolved. I believe they are working on it. Those of us with the 2 PTRs are a minority, and this probably isnāt their top priority right now as they have to prep for the stress test, but they are looking into it.
An update from CS would be appreciated, even if itās something like āno information yet; weāre still looking into itā¦ā
when you have a panic disorder and this kind of thing happensā¦ it probly would have been better not to be invited at all, at this pointā¦
I also removed both my PTR accountsā¦COME ON BLIZZ!!
Spoke with GM-----
This is Game Master Turworina. We just finished chatting. Since the ticket was abandoned, I still wanted to send you an update on what we went over.
So far it looks like itās still just a waiting game. Good news is, there doesnāt appear to be a 2 PTR account situation interfering. But thank you again for your understanding and patience.
Thanks for taking the time to contact us today. Take Care. And have a wonderful day.
and i have 2 PTR accts
Honest mistakes happen - donāt sweat it!
Id say best bet is hang out and hope for the best.
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They arenāt allowed to troubleshoot or deduce problems. They have a document that says PTR licenses are separate from Beta licenses, so thatās the information they are allowed to give out. Everyone here who got the email but did not have it show up in the launcher has had 2 PTRs.
If a bunch of people drank from the same lake, got sick, and went to the doctor, it would be wise to assume the lake was contaminated. If the doctor has as piece of paper that certifies the lake was clean, it doesnāt matter because everyone who drank from that lake still got sick.
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Seems CS is close the live chat channel or may be too many ppls use the live chat option.
I click the live chat option.
It shows āThat channel is not currently available. Please choose another.ā
And I submitted the ticket 13hrs ago still no respond
Try the call back option. I only had to wait 10 minutes or so for a call back and they did it over the phone for me.
Yeah, I used the call back also and it didnāt take much time at all. I got the same info that some others were saying they got. That having 2 PTRs isnāt the issue, itās a separate thing altogether.
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tons of people with same problem and only 1 ptr before email went out. separate issue
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