I keep having the issue I’ll be playing and for no reason I get dc’d from battle.net and the game and most times it take about 10-15 minutes to reconnect and it is starting to affect my raiding and stuff. It just randomly does it for no reason. It’s not an internet issue because I can still talk and do stuff in google and even discord. It keeps coming up with an Error BLZ51901016. I have checked every driver on my computer and they are all up to date and I even uninstalled and reinstalled Battle.net and World of Warcraft. Anyone else having this issue and figured out how to fix it?
Hey there! Let’s go ahead and have you run a ‘WinMTR’ network test while the problem occurs in-game so that we can further investigate potential network-related issues between your computer and the game server. Here are the instructions:
- Download the tool from this page
- Enter the game IP into the “host” field. The IP address for our games are listed on the WinMTR instructions page
- Start the test and play the game for at least 15 minutes. Ensure the problem happens while the WinMTR tool is running.
- After recording the problem data, click “export text” and save the WinMTR file in an easy to find location.
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the WinMTR. It’ll look like this:
WinMTR goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).
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