Yeah because Vanilla and TBC were some great bastions of balance compared to Cata and MoP? Either way Ghostcrawler gets both too much credit and blame for his role. He didn’t even hold Ions level of position, he was lower than that. He was involved in decisions, but he always had guys above him who had the ultimate yay or nay on anything.
Teseric had a melt down and it was unprofessional. His reply wasn’t incorrect but when it’s your job to communicate with players on behalf of the company yelling at them isn’t going to keep you employed long, no matter how right you are.