Payment Not Going Through for Subscription Re Up

Despite having sufficient funds on my card, the payment is not going through / being accepted on your end. Is there a way to fix this? I’m currently locked out of the game as my sub has expired.

I would contact billing via live chat. This would be the fastest way to get an answer.

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I’ve tried to twice, no one is responding. I’ve got a window open now trying again.

Do not navigate away from the window or it will close your ticket.

I just looked right now, and it says Live Chat Estimated wait time 5 minutes

Edit. Just looked at post time and hopefully that means this is now resolved

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