No Soulbinds after swapping covenant on alt. Main is 80 and campaign has been completed

Same here. I tried to switch from Venthyr to Kyrian and I cannot access the soulbind building. However, switching to Night Fae and Necrolord was not a problem. Other toons switching to Kyrian was not a problem. I’ve done about 5 toons now and only THIS ONE specifically is a problem. Please fix. ASAP.