Can i have your gold
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For sure. I was pretty hesitant to first post on the forums or even post on GD. I get it. Most players arenāt doing PvP and these posts can get a bit whiny if youāre not careful.
For this though, something feels off. Maybe I could have even worded it better to start, but whatās happening is bigger than just PvP. Maybe itās just a company that is struggling to maintain what is and the dwindling player base isnāt large enough to justify the resources. I wouldnāt think so, but who knows.
In the end, I would like to continue to support this company and have a game I can enjoy with friends. As of now though, that just doesnāt seem possible.
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Every game has a meta that peĆ²ple tend to stick to. Fighting games mobas sports games hell even trading card games. It cant be escaped, yoi canneither join em or outplay em which in thia case is hard to do. The real problem is defensives no class needs immunities and but it seems like all classes have em now a days with the exception of feral/balance druid, fury warrior and monk. Warlock doesnt have one but theyve got huge absorbs and defensives.
Thatās sort of the issue. The meta is really āweakā atm. As in almost any comp of healer + X + dh is viable to some degree. DH + war? Yes. DH + Lock. Yep. DH + outlaw. Sure, why not. DH + Boomiā¦ Yep. DH + WWā¦ you get the point.
They really just need to address some of the outliers and everything else will be pretty decent. Not that lock, outlaw/sub, bm and possibly arcane + arms couldnāt use some tuning, but really DH alone would be enough to make the majority of people happy.
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We are more like a herd of steers than actual customers. While we may have a certain amount of value, does anyone really need to communicate with a beef critter? Head 'em up. Move 'em out. Lose a few crossing a river or to rustlers, but the herd keeps on rolling.
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I feel as though itās a symptom of runaway success. A small company might need to ensure its decisions are met with utmost clarity.
Then you have Blizz with StarCraft, WC, D2 et al. They could drop a map, a race, a class, a new season and millions would show up. Itās infectious and probably wildly fun, not to mention wildly profitable for everyone.
Then you come on here. They see a bazillion angry posts. This upsets me. Why not fix this? Itās a ton of negative feedback.
All the while, I imagine they are being clandestine to ensure the greatest good. The future timeline of release is by the most impersonal communication we have had. Rather than a dialogue and we tease out details. Obviously they canāt show favoritism. Canāt give all away. What better way than a PowerPoint preview.
However, all that said, I believe ticket resolution should be faster. I make maybe 1 ticket a year. I have no clue how many the average player makes. But it could be millions if we just all made 1 a year.
The community council is nice, but it seems to be suffering from the same problem. Answers are information. And information is too valuable to be vague or given freely.
Besides, they obviously use lots of feedback that isnāt direct line. The world has evolved. Not saying I prefer this method. Gone are the days of having one on one conversation.
All games feel this way. Most companies feel this way. Itās a buy or donāt buy world. They only hear money. And I would love for them to be like, āhey youā¦we hear you.ā Itās not going to happen.
I bet in 20 years the forums will be gone. Everything is trending away. We have more tools to connect and yet everyone is drifting apart. A tragedy.
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Funny to think about. Blizz got so large that they can make games about their games.
I hate it. Nothing against those who participate in it or Blizzardās potential good will for forming it, but those players often donāt speak for me. Rarely do I see good PvP feedback. They often bring up niche discussion points that affect only one form of play.
The forums are already a small portion of the player base. Why did they need to trim that down further? Itās like they want to avoid being in the murk with the rest of us.
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Back when DK presences were buffs to everyone, and they use to stack! 
I remember going into Alterac Valley and having practically 2000% mount-run speed, along with 0.2 second cast Chaos bolts & Pyroblasts ā aaaaah, those were the days 
%
I guess the thinking is āIf they still pay subs, etc. anyway we donāt need to communicate.ā
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This is a really good point. I am waiting for news to decide what I want to do, and it is not forthcomingā¦
One difference is that a lot of companies know who their customers are. Thatās not always true with video games.
If someone uses an email account like xyz at yahoo dot com, runs through a proxy server and never checks the email on that account, how can you reach them?
Coming forward to express your opinion or answer an ingame survey is strictly optional.
We are the customers here on the forums, so not quite sure what you mean. Blizzard has hosted tons of events and used to have one on oneās all the time. I think they know exactly who their customer is.
Regardless though, there is no end to feedback here. Plenty of bad with the good, but thatās fine. I donāt expect them to act on even 1% of what comes out of the forums, but in some instances, there are clearly things that are breaking and disrupting the gameplay. In this instance, a single spec is completely dominating and tons of players are quitting because all their invested time is being wasted.
That said, just a small note that the matter is being looked at would go a long way. For now though, my sub ends soon and I have no reason to resub until action is taken. The longer no action taken, the higher chance I donāt come back and play. Iām not saying that as a threat to them at all. Really the opposite. I WANT to keep playing, but playing is just a waste of my time. If their choice is not to address these glaring issues now, well, I sadly can only assume thatās how theyāll react in the future as well and thatās pretty disappointing.
Not like they havenāt earned it.
Cough Overwatch 2 cough.
They know who some of the customers are. Problem is, forums and people who attend conventions are not a majority of players and are not an unbiased representative sample of all video game customers.
They donāt represent the vast number of people who log on each day, ignore all forums and discussions and just play the game, maybe alone or maybe with friends.
Those people have their own ideas, own preferences that could well be different from each other and different from the minority of players who contribute to forums and go to gamming events and the people who run the game would never know.
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Pretty much. Weāre like seasoned reporters asking questions of the Press secretary. Relentless, ruthless and determined.
And then you had an employee make that statement once somewhere on social media that we rarely know what we are talking about or that we ask the wrong questions.
Obviously, Iām not intimately familiar with the inner workings of the company. Few maybe none are on here. Maybe those who post saying they work for competitors.
Even in my limited experience as a map designer, at first made me feel popular and excited about everything, until the constant endless barrage of criticisms came down. The choice of lighting, the AI path, the start location, the access to choke points, etc etc.
Everyone had their unique way to āfixā the problem and I couldnāt answer the dozens of questions in a day (it was a small game but we had a decent player base).
I know Iām playing devils advocate with myself by answering this question the way I am. Wanting communication, but knowing why we get so little I want more communication, but I understand the same time itās mentally taxing as players etch away at your resolve.
We all know that weāre angry and upset about something right now, but tomorrow will be a different set of problems. And then next week itāll be something else. And those people that are upset tend to be quite vocal.
So I saw the community council as a buffer between people who troll or are intentionally disrespectful. However, it doesnāt change the fact that they will post dozens if not, hundreds of questions to the company and maybe a third of them might actually get an answer after a long period of time.
But then, again, Iām fairly confident that there are employees on here in incognito mode and can dodge stuff because the players think that theyāre just ordinary people. Maybe itās better that way. Getting us to agree on anything is nearly impossible on a good day
This is very true, and youāre correct that itās impossible to please everyone, yet some problems are more noxious than others. It often feels like known problems are not being triaged. In this case, DHs were imbalanced last season and yet the developers saw fit to buff them again. Perhaps the problem is that each class developer is working in their own little bubble and doesnāt coordinate with the others. Perhaps we should be asking for Blizzard to make changes to the way development itself happens instead of nitpicking. That way individual developers donāt feel attacked.
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I donāt think it is that simple. I think it is also the Fanbase. We can be jackals looking to hold peopleās feet to the fire if things are not exactly as they stated. The less said, the better, as far as they have been conditioned.
As far as fanbases - I am a fan of Howard Stern. I was listening to an older show of his, from the early 2000s, and he was saying that Mariah Careyās fans are called Butterflies and Little Lambs because they try to be upliftingā¦ but his fans are wolves, because they just tear everyone down, even him, his loved ones, and his show.
A more modern comparison would be Taylor Swift and her devoted Swifties, while Seth Meyers calls his fans Jackals because they correct every mistake and insult him mercilessly.
Interaction is a two way street.
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Were you not entertained, at all?
It could be a symptom of too many teams, and not enough communication between them.
again, I donāt know the inner workings of the Company. Personally, I feel like itās one of those situations where there are so many variables, and thereās no way for them to test the result of every situation weāre put into.
Of course, this would require them to be actively monitoring situations and corrected when there is a runaway situation and exploit a bug or whatever. May be a particular class being overpowered.
I donāt play high-end content, and I pretty much stick to my Death Knight. But there are lots of people who do and can provide that feedback. Thing I think about with this MMO, unlike single player, games, and to a certain multiplayer games, like call of duty.
I think about the fact that the content is fairly static. This game HOWEVER is like a living, breathing, evolving, multiorgan complex being. It just so happens that we have a case of the gastroenteritis from Demon hunters Because they change their damage or something.
Try to create an even ground level playing field, for everyone has got to be exceptionally difficult with this game. Iāll be stressed out of my head just trying to figure out not only to change something but be communicating with others in the company like if I do X to change Y, I need yāall to make sure doesnāt happen Z doesnāt happen somewhere else.
But things slipped through their radar. We the players observe it, and there are highly intelligent, competitive people looking for an edge. Any chance they can get. They look to change something, but it has this butterfly domino effect on the entire game.
And I have no doubt they have simulators. But we players always push the envelope, and do things that simulators would never dream of doing.
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Thatās exactly why they canāt. I talk to devs regularly, but only in indie projects without all of the bureaucracy.