Have you ever read the term "subject to change without notice’? Sometimes in life you don’t even get that notification.
Doesn’t apply here.
Also it doesn’t work for a feature.
You sure can, you can tell your bank that anything Blizzard-related you bought wasn’t on purpose and was by mistake, and they’d issue your refund.
Blizzard won’t like it, but who cares what Blizzard does and doesn’t like anymore. It’s not like they’re people.
Just a faceless corporate entity focused on pleasing the countries with the worst human rights abuses, ahead of their original base in the Western world.
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since you don’t believe me here
that does not equal
and that time frame in there was important since you were trying to claim this quote was referring to Shadowlands and it was not.
“This is just the beginning for our character customization, I’m sure there will be more hair styles and eye colors, different things that we add throughout the course of what we’re learning from what people want in the community as a result of that.”
I really doubt you are capable of understanding this though. Maybe English isn’t your first language so you have an excuse.
That’s your next spam lie. Of course it is referencing Shadowlands (and beyond). I mean your Blizzard defense is desperate and weak, but at least your bumping the topic. So there’s that.
You’re again ignoring they’ve also said: No plans, and that’s literally a broken word. No matter how you want to interpret it.
Keep it up.
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It’s unbelievable if nothing else is going to be done for us customization wise, I’m hoping we do see a little more. As far as expansions have gone we get our new content that is to be expected from a new expansion… raids dungeons zones… but then there is always that extra variable thing that we get. It’s a class or a customization, maybe a new race. We got some neat new customization yet it doesn’t amount to a lot for a single race. It wrote the code for more options for us, maybe it will make it easier for them to add more options really. Which is why is sort of weird that we won’t see anything else…
It feels like their team is too small or something. Like it’s hard for them to devote resources to give us something new like a new hairstyle or eye color for a race every now and again?? It being separated from their models now I think it should be a lot better for them to do more of it without being some huge ordeal.
I do not blame the op. They have always felt skimpy on giving us new character options and I’ve always assumed because it’s how things were coded. But I’m tired of making up excuses at this point for a company that still makes a lot of money from their customers, when other games have no issue of adding new things to their games to keep people excited about their product.
I’d like to see more effort given into the customers to make us happy. I know it’s their product and we pay if we like it blah blah blah but a company that cares would invest more. This is a company that you cannot even call if you have an issue today. It feels disconnected and riding on people’s old loyalty to keep making money from them.
I treasure the game for stress relief/as an escape and I know the people in the background are probably working their tails off to meet their deadlines and stay within their budgets while trying to do their very best jobs. I appreciate them. But it’s the company itself I wish would still be as devoted to WoW. 
Something happened somewhere down the line where the focus changed from making something fun for everybody to making something that will keep people online.
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Yes, they did.
The response to the new customization has been overwhelmingly positive. Will that potentially bring forward more customization options as a priority and add more things to the table?
I think a lot of things on the table as a result of this. The first step that enabled all of this was a large engineering undertaking to rebuild how our characters are put together under the hood. So that adding more options isn’t like literally an exponentially scaling, effort investment, which is how it would have been under the old system. That’s what limited us to how we built character models and what options we could offer.
And so now that we’ve kind of cracked that open, yeah, all of that is on the table. We are still going down the list of the races that haven’t been updated yet and getting those into alpha soon. But that’s an effort that’s going to continue after Shadowlands is out the door. And we’re really excited about the passion the community has around it. Our artists love going through all those ideas and suggestions and seeing what people are hyped about and seeing what we can make real.
Ion is saying in this interview that Shadowlands customization doesn’t end the moment that Shadowlands launches, that it will continue into Shadowlands itself.
This is a follow-up question:
The way the new character customizations have been designed, it all feels very modular. Is that something you think you’ll continue to add more to?
Yes, I think that we see this initiative as an ongoing one. It’s a platform upon which we can continue to build and add. We’ve already heard tons of requests and feedback on existing customizations and things people would love to see. And while we, of course, can’t get to everything in the limited time we have, that doesn’t stop as soon as Shadowlands is out. It’s a process that will continue. There are other races you want to give attention to, and then continue to revisit just the general space of letting people express themselves as their avatars with the greatest diversity possible in the game world.
Here Ion confirms that they can’t get everything they want done in the limited time they have between the time of this interview and launch, but that customization is going to continue into Shadowlands.
Here’s another source:
Here we have Ion again confirming that future customization is coming in Shadowlands, specifically for Allied Races. While the text is not as revealing, there is a YouTube video of the interview:
https://youtu.be/drQ_J33I3F4?t=2484
The question is a few seconds after the video starts, my timestamp is off by a bit. But what Ion says, specifically, is this:
“So for the initial release of Shadowlands our focus has been on the traditional races that were the ones most in need of improvement to customization. Many of the Allied Races that we made more recently already had a wide array of options and were at a higher level of fidelity since they were newly made. We’d like to get back to improving Allied Races and customization as well, but that’s not coming right at launch with Shadowlands.”
Here he is outright saying that Shadowlands customization will continue post-launch, that Allied Races is something they want to get into, but it won’t happen at launch.
Now you could argue that he didn’t say a specific patch, or he didn’t say that customization would 100% continue in the Shadowlands expansion, but you need to remember that these interviews about the Shadowlands expansion specifically. They’re not about what Blizzard will do in the future beyond Shadowlands. These people asking these questions want to know what is coming ‘with’ Shadowlands and Ion essentially confirms that more will be added with Shadowlands.
Which is why many players were okay with Lightforged Draenei not getting the same love as their non-Lightforged counterparts, such as having long tails as an option, and why Nightborne players were accepting that they would have to stick with their minimal character creation options at the launch of Shadowlands, because at no point did Ion or anyone else at Blizzard hint that the 9.0 round of customization was the only round we were getting, and they dropped several statements that heavily implied that more customization was coming during the Shadowlands patch cycle.
Now while I’ll live if they decide not to reverse course on this, I think people deserve to know why Blizzard has changed course. Hopefully someone in a post-Blizzcon interview asks those questions and we get some clarity.
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That doesn’t say it will happen in Shadowlands. AFTER Shadowlands is out the door includes 10 years from now.
Nope - does not state it will be done in Shadowlands. Just says the process will continue at some point in time.
Again no time frame given other than after Shadowlands launch - does not say in Shadowlands.
Sorry there was no promise it would happen in Shadowland, no matter how much you guys want to claim there is.
In addition, I don’t even think he was trying to be deceptive. I think those guys legitimately thought given the amount they were providing at launch, people would be at least happy for a little while. What a silly thought.
where? quote pls.
lol nope, that’s a huge reach.
I’m not happy there’s not more customization coming either but let’s not live in fantasy land.
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Blizzard tells you to post public feedback on the forums about it when you unsub.
If you don’t like that people voice their dissatisfaction, then take it up with Blizzard or simply don’t click these threads. It’s not difficult.
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If you actually monitor these threads though a lot of people who claim to be quitting will have achievements months after.
This is the same company that launched the new Warcraft 3: Reforged. Aren’t you thankful?
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Good luck getting a refund because the dev team changed their mind on content. Definitely won’t be happening over the forums either way.
Refer to what I said at the very end of my post, since you did exactly what I said you were going to, and you would be wrong.
I have to agree with what they said, they can’t cherry pick which class gets customization here and there between shadowlands content and heritage armor and other things. Do it on another big update or none at all.
Oh my freaking god. The entitlement.
You’re not entertained, so cancel your sub and move on. That’s a perfectly reasonable response to not enjoying WoW anymore.
You have no justification for demanding a refund for the game or the game time.
And to prove your point wrong: Blizzard IS adding ‘additional customization options’ - gear is a customization option. There will be near gear. Mounts are customization options. There will be new mounts. Pets are customization options. There will be new pets.
There won’t be new facial designs, playable races, classes, or haircuts. But there will be more customization options.
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I did read that and I am not wrong, you are just desperately looking for a reason to believe you were promised something for some weird emotional purpose.
Actually no. You’re misrepresenting that.
His words were ‘we’d like to, but it won’t happen at launch’. That is a promise that it WON’T happen at launch, but not a promise that it WILL happen at all.
“I’d like to get you a doughnut, but I can’t today” does not promise I’m going to get a doughnut ever, but it does promise that it won’t be today.
“I’d like to go back to school, but I can’t afford to this year” doesn’t promise I’ll ever go back to school, but it does promise that I won’t go back to school THIS YEAR.
Edit:
And as to the other comments you quoted… just because work is continuing after shadowlands’ launch does not necessarily mean that work will see results during the course of shadowlands’ lifespan. They may work on it but release it as a giant bundle with the next expansion. That does not mean work was not ongoing throughout shadowlands, just that they chose not to release it at once.
Again… you took what they said, and read it in the most favourable way to what you wanted. But the way you chose to interpret it was NOT the only valid interpretation, and it was not necessarily how they intended it.
Additionally, a statement in an interview saying they’d ‘like to do something’ or that they ‘plan to do something’ is not a binding contract. Plans can change. And it is perfectly reasonable in a live service game for some plans to not come to fruition. And the only justifiable response to that happening is cancelling your subscription and not playing. Refunds over quotes implying the desire to do something that never happen is entitlement at its finest.
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I didn’t get something I was never told I would get… Karen much?