Seems they arent opposed to helping you there. From the site:
" I would like a fantasy doll; can you make me one?
Yes! We have several standard fantasy options available already including custom skin tones, specialty and animal eyes, elf ears, a devil face, fangs etc. We also have the Anna Mae fantasy face designed to have a cartoon heroine look. Fantasy upgrades are priced depending on your requests. Please contact us for more information."