Near constant disconnects

Support Technical Support
1

I’ve bypassed my router all together thinking that perhaps that was it, tried ISP’s DNS, Google DNS, Cloudflare DNS, none of those seemed to address the problem either - also contacted the ISP thinking that it was perhaps a hardware issue for them because I have family that play in the same town through the same ISP, but they are only getting lag spikes at the same time myself and my wife get disconnected.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 0 7651 7651 0 0 15 0
No response from host - 100 1531 0 0 0 0 0
10.224.252.134 - 1 7646 7645 0 20 124 18
kanc-b1-link.telia. net - 1 7646 7645 0 20 114 23
chi-b21-link.telia. net - 1 7638 7635 0 32 55 32
blizzard-ic-348622-chi-b21.c.telia. net - 1 7600 7587 0 35 594 31
ae1-br02-eqch2.as57976. net - 1 7568 7551 0 40 4851 32
be2-pe2-eqch2.as57976. net - 1 7631 7626 26 31 56 30
24.105.62.129 - 1 7620 7612 28 31 96 37
________________________________________________ ______ ______ ______ ______ ______ ______

((Added a space on the end of the hops because I wasn’t allowed to post a ‘link’))

Another disconnect on this one

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 0 400 400 0 0 5 0
No response from host - 100 81 0 0 0 0 0
10.224.252.134 - 0 400 400 16 20 53 18
kanc-b1-link.telia. net - 0 400 400 16 21 55 19
chi-b21-link.telia. net - 0 400 400 29 33 45 33
blizzard-ic-348622-chi-b21.c.telia. net - 1 392 390 28 38 333 31
ae1-br02-eqch2.as57976. net - 1 396 395 28 36 179 97
be2-pe2-eqch2.as57976. net - 1 396 395 28 32 47 29
24.105.62.129 - 1 396 395 28 32 45 37
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And another

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 0 4422 4422 0 0 10 0
No response from host - 100 886 0 0 0 0 0
10.224.252.134 - 0 4421 4421 16 20 98 20
kanc-b1-link.telia. net - 1 4398 4392 16 20 70 19
chi-b21-link.telia. net - 0 4421 4421 28 32 81 33
blizzard-ic-348622-chi-b21.c.telia. net - 1 4403 4398 28 36 647 32
ae1-br02-eqch2.as57976. net - 1 4388 4381 27 38 4620 31
be2-pe2-eqch2.as57976. net - 1 4399 4393 27 31 54 30
24.105.62.129 - 1 4388 4379 28 32 57 32
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And another

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 0 1333 1333 0 0 12 0
No response from host - 100 267 0 0 0 0 0
10.224.252.134 - 0 1332 1332 16 20 65 21
kanc-b1-link.telia. net - 0 1332 1332 16 20 58 20
chi-b21-link.telia. net - 0 1332 1332 29 32 50 34
blizzard-ic-348622-chi-b21.c.telia. net - 1 1325 1323 28 35 122 30
ae1-br02-eqch2.as57976. net - 1 1316 1312 28 37 1662 29
be2-pe2-eqch2.as57976. net - 1 1325 1323 28 31 48 29
24.105.62.129 - 0 1332 1332 28 32 51 32
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2

Is your provider Centurylink? If so you probably want to join us at High latency - centurylink! Mainthread

3

Cayira, this is not related to Centurylink. Mormacil I would recommend to have the ISP review the WinMTR’s collected mainly the packet loss which can cause latency spikes and disconnects. Every test shows packet loss and more tests show it starting in the ISP network out side of your home.

Thank you.

4

According to the WinMTR report he’s having connection issues at the same jumps as almost everyone else in that thread.

ae1-br02-eqch2.as57976. net

5

That node can filter ICMP and the packet loss occurs beforehand. Thanks. I would recommend keeping the Centurylink issue within the main thread.

6

The conversation actually started with them prior to me making a post, it appears they don’t have any contact information(or at least claim to not have) for Telia, which appear to be the center of alot of issues recently - I just wasn’t sure if those nodes after the blizzard one had some part to play, but the fact you stated it filters ICMP explains that part at least.

I’ll continue messing around with things on this end and see if I cannot sort it out, thus far no changes I’ve made have resolved it, and it remains more or less as frequent as the time of posting as I’m sure it looks like I love logging in and out on your end lol.

7

Considering the server just got shut down for a few minutes… Blizz…