Name change not reflecting

I did a character name change 7 days ago and my name still has not updated on these forums. I filed it as a support ticket and they told me they can’t do anything about it and to come post here instead.

  • Yes, I have logged in for far more than 10 minutes in the past 7 days.
  • Yes, I have logged in and out many times in the last 7 days.
  • Yes, I have tried it on many different web browsers and mobile devices.
  • I have already filed a support ticket about it and they sent me here to file it again in a different place.

Please can someone just look into the issue.

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I am having the same issue. My character, Jackz-Proudmoore (NA) is still showing my old name in some parts of the armory (M+ runs). Old name is Jackzdh-Proudmoore.

I purchased the name change 2 days ago.

Ugh, posted on the wrong toon. Not sure if that matters, so please forgive the spam if that’s the case, but I wanted to follow up in case it’s important.

You’ve overlooked something: your name doesn’t “change” on the forum. Your newly-named character is a completely different forum member as far as the forums software is concerned. So your existing posting history and trust level will remain with the original character, and the new identity is starting from scratch.

That is, once the forum software gets synched up with the WoW backside logic.

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