Multiple Hops Blizzard Side Bad Performance

Support Technical Support
1

Hey Guys,
Heads up. These routers are causing some high latency for all my battle.net games and for a few others I have spoken to.

6 —> 28 ms 29 ms 28 ms 209.148.230.26
7 —> 29 ms 28 ms 29 ms eqix-dc2.blizzard com [206.126.237.174]
8 —> 73 ms 72 ms 73 ms ae1-br01-eqdc2.as57976 net [137.221.72.33]
9 —> 227 ms 217 ms 218 ms et-0-0-2-br01-eqch2.as57976 net [137.221.65.13]
10 —> 95 ms 91 ms 92 ms 137.221.65.132
11 —> 72 ms 73 ms 71 ms et-0-0-31-pe01-swlv10.as57976 net [137.221.83.67]
12 —> 73 ms 72 ms 71 ms las-swlv10-ia-bons-02.as57976 net [137.221.66.19]
13 —> 72 ms 72 ms 72 ms 137.221.105.15
14 —> 72 ms 74 ms 70 ms 137.221.106.104

Particularly:
9 —> 227 ms 217 ms 218 ms et-0-0-2-br01-eqch2.as57976 net [137.221.65.13]

*Removed the “.net” to respect the no url/link policy.

Cheers,
Face

2

well firstly that isn’t blizzard side, but it also would be helpful to run a different test that might show us better what is going on there. please run a winmtr for 10-15 minutes during a time that you’re experiencing the latency and post it for us. https://us.battle.net/support/en/article/27780