That would assume everyone makes this mistake, we’re talking about a fraction of a percent of players. I would bet it would take one GM one day to help everyone who this has effected… what I should have said is I’m not going to keep playing because you told me to.
I mean, you have a lot of time to think about what to pick when you turned in that quest, don’t you? You can look up what item is best for you, what it does, etc, etc. Heck, you can even do that before.
The Entire game is like this. Raiding is just a subset of that game.
Again, no offense implied, but maybe wear glasses when reading the items? uses the magnifier app on Windows? Link the two items to your friends and they will tell you what it is?
You want or hope to Blizzard to hear some guy is quitting the game cause he made the wrong choice in a quest reward?
Maybe consider that the wrong choice really isn’t as bad as your making it out to be? i mean a 3% loss in DPS is like… nothing, unless your trying to compete with the speedrunners or elitists, but you’re not. You’re just doing raiding. Sure we know what to do in Classic now and can complete a raid in 3 hours instead of 3 days, but it’s a reasonable enough speed to chew though for nonspeedrunners/nonelites. Heck, the raids are simple, are they not?
I don’t think this is something to reroll a new character over.
Thank you for not being a jerk… i did have plenty of time and knew what i was going for but with a hundred people waiting on the buff i was in a rush to get it turned in. Honestly it just feels like i’ve got a permanent debuff for being a dumbass and it’s really just made the game hard to enjoy.
GM now have different tools than they did before. Before, there wasn’t a self restoration page like there is now. What blizz has done is code self-help and took away the tools GM had before so that they would need less personnel to fix problems. Less tools, less they can help, less of them GMs they need. Blizzard customer support is trash compared what it used to be. They have ZERO phone support even though they are way bigger now than they were 15 years ago. Just live with it, it will bother you more and more if you try to speak with incompetent GMs.
A long term customer wanting a company to fix a problem, that they could easily remotely fix, that would drastically improve their experience with their product doesn’t sound too extreme to me.
Imagine how much easier customer service would be if any time someone made a mistake filling out a form, inputting their information, forgot a password, ordered something wrong or changed their mind on an order, or decided to return something- you could just tell the customer ‘well, your mistake, too bad’.
I’m sure you’ve never had to ask for a password reset in your life or made a mistake that needed fixing, but for all the imperfect members of humanity there’s customer service, a role that’s pretty much there to fix customer mistakes.
Or in Blizz’s case, to read from a script and do nothing of value.
They did back in Vanilla but they’d only give you a couple of times you could ask, like once or twice on an account. It was a rare thing and you used it carefully. Eventually they stopped even doing that but I think it was TBC by then.
A mage in my guild took the wrong trinket from the LBRS quest due to an auto quest complete addon. They wouldn’t fix it for him. Today’s Blizzard won’t help you.
The thing is that it wouldn’t be a tough thing to automate. They do it for certain quests in Retail and this client/server is a modified Retail. It’s similar to how raid items can be traded for a while after you loot them.
Just make every quest reward have a timer where you can return it. You need to have a timer on it because you have to curb people who use an item for a month and then want to trade it for something else when they no longer need that. If you gave people 1 hour to trade the item back in then you’d at least help to head off misclicks without it being too abusable.
Yeah, yeah changes blah blah blah. I really don’t care about changes or no changes, accidents do happen and should be able to be fixed if it doesn’t impact others greatly.
Imagine if people didn’t harass customer service every time a customer made a stupid choice. Instead, they’d just suck it up and realize they made a mistake and decided to do better next time.
Customer service wouldn’t have a job if customers never made bad choices- that’s the entire point of the job. And coming to someone to fix a problem when their job is to fix that problem is not harassment, unless asking someone at McD for a big mac combo is harassment too.