You’re proving him right, you know.
Players are dumping money on you because nobody likes doing their own crafting anymore. They realize that they created a system so convoluted that a small minority even bothers with crafting anymore.
And it really shouldn’t be like that, crafting should be for anybody to enjoy, not just those who are privileged enough to either be rich or be willing to do 40h a week of WoW.
Designing content to be enjoyed by such a small percentage of people is just not good content. That’s why they stopped with the uber-hard raids that only have 1 challenge mode, why they added LFR, etc.
OG Naxx and Sunwell were utter wastes of manpower to develop for that very reason, because <1% of the playerbase ever saw a clear while it was current.