Massive world ms but low home ms

Support Technical Support
42

Hard to tell if this is the same issue as you all but I have had World latency issues for the past couple of days but ONLY when joining other realms dungeons or raids. The world latency will slowly spike and the game is pretty much unplayable.

The dungeon I was just in, the first 5 minutes or so were terrible but then it leveled back out slowly.

Edit: Yeah, this is intolerable and unplayable. Only happens when joining a dungeon or raid.

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             router.home -    0 |  197 |  197 |    0 |    1 |   29 |    0 |

|                             63.79.132.1 -    0 |  197 |  197 |    2 |    4 |   29 |    3 |

|                           162.244.176.9 -    0 |  197 |  197 |    6 |    9 |   65 |    6 |

|             100ge0-70.core2.mci3.he.net -   89 |   44 |    5 |    0 |    7 |    7 |    7 |

|                             4.68.71.213 -   46 |   71 |   39 |    0 |    7 |   29 |    6 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|    BLIZZARD-EN.ear7.Chicago2.Level3.net -    0 |  197 |  197 |   26 |   32 |  113 |   26 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|         et-0-0-0-pe04-eqch2.as57976.net -    0 |  197 |  197 |   26 |   28 |   63 |   26 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

More info:
Using my ISP I’m getting 80%+ packet loss here: 100ge0-70.core2.mci3.he.net, and less packet loss here 4.68.71.213
Using a completely different ISP I’m getting the same packet loss here: ve502.core2.mci3.he.net, and less packet loss here 4.68.71.213
so seems to be an issue at .core2.mci3.he.net?

1 Like
43

Can confirm 100ge0-70.core2.mci3.he.net
is horrible for me too.
4.68.71.213 is also quite problematic and the one my ISP said they’ve received several dozen complaints about, but unable to fix it on their end.

1 Like
44

those hops are all working fine. you would see the packet loss continue on through the rest of the hops if it were real, but the last hop we can see 197/197 packets have made it through to blizzard, so that tells us those earlier hops are just not responding to our test.

your winmtr in general looks pretty good.

45

I see, thanks for the info.

It does appear that tonight’s issues are affecting a LOT of people. Everyone in both my guilds was having serious lag in raid and dungeons, so my testing from today is kinda moot. And hopefully fixes the overall issues when it’s resolved? Who knows.

46

There was serious lag in the Mythic instance all night long.

47

Anyone else find that their issues seem to have cleared up? I did Sunwell tonight and the game was working just fine all night, no hiccups at all. Whereas before I couldn’t be logged in for more than 5 seconds without everything spiking nonstop.

48

If you do share this information with Blizzard report back with results.

49

Well speaking for myself, the latency from the last 8 or 9 days, has finally cleared up. I guess those bloated servers have lost some weight :slight_smile:
Fingers crossed…

1 Like
50

The first night it cleared up for me is the night my ISP said they did some maintenance. So anyone’s best guess is that there was some automated whatchamacallit somewhere bottlenecking traffic that needed to be reset or something.

51

Checking in/raises hand…

Seems like they “broke something” with one of their recent maintenance days, because just 2 weeks ago WoW was buttery smooth with zero lag. Suddenly, ever since give or take ~1.5 weeks ago it’s an unpredictable “world ms” lag-spike casino :yawning_face: :zzz:

My internet is fine/speed tests check out, Youtube running fine in the background, twitch running fine in the background, etc - even Classic/TBCC is running fine… it’s ONLY retail WoW that is persistently high “world” ms all of a sudden, and it’s unfortunate that they don’t seem to be doing anything to fix it

52

it’s because after every single patch someone coincidentally gets lag and blames it on the patch. there’s never anything for blizzard to fix. if you want to troubleshoot your issue i would make a new thread and post a winmtr that was being run when the problem was happening.

1 Like
53

tbf lots of people had similar issues cropping up at the same time and the winmtr shows no issues.

2 Likes
54

for sure my comment wasn’t really targeted at you. it can get complicated figuring out exactly what is wrong and I think your approach was reasonable enough. just a lot of people come in and declare that blizzard’s patch broke everything and refuse to do any troubleshooting.

2 Likes
55

You sound like a blizzard employee lmao. Yeah its just a coincidence that everyone on this thread started lagging on the same day. Useless input not even sure why you felt the need to post on this thread.

1 Like
56

a vpn fixes your issue, right?

if so, you have shown that it is an ISP problem. a vpn fixing a connection issue is basically the way to prove it isn’t blizzard’s fault. all using a vpn does is change the path you take to get to the servers. if that makes your connection better, it isn’t the games fault, because nothing about the game has changed.

sometimes issues on the ISP’s end are not that easy to pin down. they don’t always show up obviously in winmtr’s. the people you complain to aren’t always that familiar with latency and connection tests. it’s frustrating, but not blizzard’s fault.

1 Like
57

Right? :joy:

Yeah… my Youtube is humming along just fine in the background, twitch humming along just fine, Amazon Prime humming along just fine, downloads are fine, other games humming along just fine, etc… but it’s my ISP’s fault that WoW is unplayable due to these massive “world” ms spikes caused by Blizzard’s recent patch/Tuesday “maintenance” tweaking, sure :roll_eyes:

Hopefully they’ll fix their game this upcoming Tuesday or “undo” whatever it is they did to mess up the game

58

Those are great examples of things that aren’t impacted by latency. You should post your speed test too.

1 Like
59

When a few hundred thousand are playing at any given moment with no issue, then yes, it does sound like an ISP or routing problem. People only post in tech support if they have an issue, not to congratulate Blizz on good connections, which saturates what you see here.

I play on Chicago and LA servers without issue. My ping is actually even better to Chicago this last week after the patch, and the same to LA.

1 Like
60

Just chiming in all of a sudden since Tuesday I’m lagging unbearably in raid /dungeons. When chilling out it the world i’m fine.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 2209 2209 0 0 6 0
frgo-dsl-gw13.frgo.qwest.net - 11 1589 1427 1 5 48 6
frgo-agw1.inet.qwest.net - 11 1553 1383 1 5 50 6
min5-edge-07.inet.qwest.net - 10 1605 1448 7 12 53 22
ae-15.bar4.Minniapolis2.Level3.net - 10 1609 1453 9 14 41 13
No response from host - 100 447 0 0 0 0 0
BLIZZARD-EN.ear7.Chicago2.Level3.net - 11 1581 1418 18 26 122 21
No response from host - 100 447 0 0 0 0 0
No response from host - 100 447 0 0 0 0 0
et-0-0-0-pe03-swlv10.as57976.net - 11 1557 1388 55 59 95 60
137.221.105.2 - 12 1546 1374 56 59 67 58
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

61

And you have packet loss starting at the first ISP hop. Your router is getting 2209 packets, and the servers are only getting 1374. You can see that start at the 2nd hop in the winMTR and then continue through the test. You need to talk to your ISP.

1 Like