Massive stutters with DF client

Yes. Stutters everywhere.

Are you on a laptop too? I see the M that’s why I ask.

Sound doesn’t help mine :frowning: I wish tho.

Mine does. And ASUS drivers.

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Driver longevity is kinda weird imo, since whenever a new motherboard model is out, the old ones receive less driver updates and at some point it stops. I still think old motherboards would benefit from latest sound driver at least.

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I agree with you having updates to BIOS and drivers benefit. And if a manufacture wants to approve and wants you using their updates then they need to competent enough to do proper updates.

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Laptop companies design and assemble everything themselves, using chips from companies like Nvidia. In doing so, they have to design the board to whatever fits their project requirements. For example, even though some 3060 mobile die might be rated for this clock speed, that voltage level, this thermal profile, etc, doesn’t mean the company like ASUS has put the right components on the board to fully drive it. So using non-manufacturer drivers can run you into trouble if they are trying to make the card do something that’s outside of its design parameters. That’s why you have to use their drivers and their drivers only, unless you want to run the risk of frying components like voltage regulators. With PC cards, they have fixed standards for everything and that’s why you can use whatever drivers you want usually.

So if you want more frequent updates, complain to them about it, not that it will do much. Unfortunately, thanks to capitalism, they likely aren’t going to spend a bunch of money to cater to a small minority of their consumerbase that want bleeding edge driver support.

Oh and one other note: For integrated components on PC motherboards, like sound card/wifi/chipset/etc, those drivers usually need to come from the manufacturer as well.

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She muted you a long time ago pawg, stop trying.

You are like the computer version of cat facts. Just random information at random times that makes little sense.

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I have 1 second lock ups is this what you all are talking about? i have this problem too. nvidia 2070 intel i5 6 core

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Dang, how did this thread get so many views and posts? Is it because of that level 10 throwaway alt? Just wondering.

Edit: I was asking about the trolling.

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Speaking of which lol, I had edited it out… (My apologies).
Spoke with my manufacturer company they want me to use their latest a year old graphic driver (it’s over a year old). A graphic driver update came out on the 14th… Tried to figure out that with them… The level of incompetence and help with the people I have spoken to from them was astonishing…
Anyhow, this was part of my og response to you yesterday lol.

Yes. Stuttering with bad fps drops.

Because of this stutter and fps drops since the pre patch. It’s all over Reddit. and in YouTube videos in people benchmarking WoW.

Edit - spelling errors and reworded better :slight_smile:

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Don’t troll on the tech support forums please. Save that for General Discussion Mr 1 post.

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I’m not sure if they (that poster you are referring too) are trolling or talking about the trolling going on in this forum…

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Not to defend the lack of knowledge much, but I just wanted to provide some perspective that end-users may not necessarily have about the tech support and RMA process at Asus: but the North American “Asus” employees you are talking to in phone support are employees of Pegatron working at PTSI (although that might not be 100% the case with full retail-channel desktops and laptops; it will still be the case for motherboards and add-in boards), the manufacturing arm of Asus, spun off in '07-'08. Training is fairly poor for those in the call center and wages are quite low. You may get someone more knowledgeable, but only if you get escalated or if you have a multi-time return. In-warranty repair techs are generally more knowledgeable, most have degrees in electrical or computer engineering or similar, and some have spent many years in the field and some are inter-company transfers from Pegatron HQ design teams, from Asus themselves, or from Pegatron factories (this in in regards to component or motherboard repair techs or quality engineers…not for complete computer system repair techs).

But, you don’t get to talk to those on the repair floor, so if you’ve just called in once and haven’t been able to escalate your issue, mostly you are going to be talking to a level 1 tech who may or may have not have much experience or training. Also, I believe they used to be required to recommend only the drivers and BIOSes that were approved and uploaded to the support sharepoint by the team in Taiwan (except occasionally for BIOS files where an ECO/ECN had been issued to manufacturing/repair but hadn’t reached the public sharepoint).

There’s no doubt that you can get some pretty poor technical support from Asus (and other OEMs/ODMs too), and it’s been worse from Asus, IMO, since the split into ASUSTek/Pegatron/Unihan because instead of the support being an value-added service to the customer it became a contract with Pegatron and the support costs had to come in under the agreed upon values. But almost all of the issues are due to costs saving in generally, and with the level of skill and knowledge you can get for a certain wage with their call support specifically. (again, if you may get a little better support with an escalation, though they may want you to RMA your laptop at that point…and you might not get to someone worth talking to until a multi-time return…or you might…it’s a really random change of getting someone good).

I worked for Asus in '07 and then got transferred to working for Pegatron for 7 years starting a few months after the split. I did not work for the call center directly nor in RMA repair or production but in a systems and automation engineering capacity. That said, I knew some who worked for Asus call center as well at ACI, Asus HQ Taiwan, and a couple in the Malasian office not to mention plenty of Pegatron employees across the world. The lack of quality technical support apparent at times both in terms of direct support and sometimes cost-cutting in the RMA/warranty-repair process (if you are having to send in a motherboard or add-in component to them and you get the option to do an AD-swap and the price is reasonable, it’s almost always in your favor in terms of quality to do that), and it’s all a cost to company and is treated as such. It all just comes down to the luck of the draw in getting someone who really cares and has the breadth of knowledge to actually help (and might have to go off script or take a hit on call length targets [used to be 6 minutes…can’t say now, since I haven’t talked to anyone there in a few years with regard to an out-of-warranty Z170-based board, and even then I bypassed the real RMA process and called the motherboard repair line lead’s extension directly…so I cheated]).

So…no matter what we think of the company’s products themselves (I haven’t bought anything but Asus since I made a mistake buying a really cheap PCChips motherboard with my slot-A Athlon 650 build in '99…nothing but Asus mbs/components since I built my 2nd PC in '01 and nothing but Asus laptops since the G53JW), you just are not going to get the same quality from customer support because of the nature of, well, entry-level customer support reps.

I’m not sure it would help with getting any laptop/desktop help, but calling the motherboard/component line (it’ll start with 812) and then trying to get them to pass you up higher in the rep chain either there or over to ACI in Cali might work a little better…or not, and might just annoy whoever you get…sigh…I wish it more like when it was just pre-'08 Asus. I still only buy their products when I need PC components or a new laptop, but that’s because I know pretty well exactly what I’m getting myself into if I need to RMA something (but, again, I haven’t talked to the call center as a customer since '05 when my Asus GeForce 4 ti 4400 died…everything I’ve had to return in the last decade and a half, I’ve either cheated and called someone involved internally in the RMA process directly that will get things done right for me or took it straight to Pegatron and bypassed Asus’s procedures completely…)


The stutters in the game are such an annoyance. They really make the game un-fun at times. I don’t do any high-end content, so it’s not a big deal, but I’ve almost completely stopped making the fun little forum-oriented GIFs that I make just because of the hiccups. I’ve had bad micro-stuttering ages ago with crossfire and SLI, but I find these hard stutters even more annoying that that. I don’t have the greatest system (10400f, 32GB of DDR4 3200, and a RTX 3060 [and I upgraded both my RAM and from a GTX 970 just for Dragon Flight]), but this is just frustrating especially if I’ve turned everything off or to 1 and set resolution scaling down to 960x540… (and, yes, I’ve tried a clean install of WoW and multiple drivers…my brother-in-law is also having the same problem but has a newer, more-powerful build with a 12700k and 3070 ti, yet the few friends I play with don’t seem to, or at least can’t tell that they do).

If I wasn’t helping a blind friend play Wrath Classic (using the SKU add-on) and don’t want to abandon him, I’d probably would have already quit and taken a break until the stuttering gets straightened out it, if it will.

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Here is a Few things you can Try , Please set up a restore or backup do it at your own risk. I had constant stuttering I still do but not as often just random. I Deleted my Cache and WTF folders. I changed from Direct 12 to Direct 11 back to 12 make sure you click APPLY sometimes the button does not appear and it does not take effect. Last thing I had 6 instances of Battle.net running in my task manager , I set my battle.net to close in the settings once the game launches. Takes up less resources have no idea why I had 6 instances running. Good Luck the stutters they there but I reduced them , seem to happen when in dragon flight. If you want to test if you have this problem , Dragonflight into Val at the flightmaster then do a tour around on foot or mount if you don’t get any stutters you don’t have that problem as most. Although stutters can happen throught the game no FPS problems , xtx 7900 constant set at 100 fps never drops below 97 in VAL when it is Full

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You have been a wealth of knowledge thank you so much. I truly appreciate your insight, well typed out informative and knowledge. I’m saving this for future needs if needed.

I filed a complaint via there survey… The higher ups office called after… The person I spoke with explained it better but actually listened why I called about the gpu driver and why I was calling. I told them everything with speaking with blizzard, taking my laptop in and the stutter issues. And how using a year ago gpu update with out the new features or updates that amd has for my drive may effect this… Especially since blizzard is working with amd and no idea for these issue.

But, again thank you next time I will follow what you wrote here. Thank you again so so much :slight_smile: and I have used nothing but ASUS as well minus apple products. So the customer service I received from them was really disappointing. Blizzards phone support at least tried and was on the phone for two hours and nothing we could do lol.

Edit: Forgot to say - I’ll see on the help from the manufactures company. The person I spoke with seemed to care to help :slight_smile:

These stutters are insanely game breaking. I refuse to level on dragon isle. To go from 100+ fps to 20-2fps depend on how you move, the spells or dragon riding…

I have friends who have newer hardware and the game stutters… But they can update there stuff… But yes it seems no matter you hardware the stutters exist. The video of the latest hardware stutter is insane to see…

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No Joke changing the bnet setting to close on launch actually got rid of the huge hiccup/stutter on log in that started after 10.0. Seen an improvement in general stutter and muddy FPS in Val. Best semi fix so far for me. Still not to SL standard but closer

Running WoW from the exe with minimum background programs and b-net closed, has no effect on the stutters/pop-ins.

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Lets gooooooooooooooooooooooo to 2500 posts and 100k viewssssssssssssssssss

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I figured that could be the case… Yes we have had a-lot of trolling going on in the thread. So minus all of that trolling bs… There are real people with the issue.

We are pretty close to that.

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Stutters are the same notice them in open world… everywhere. Using a cooling pad (IETS GT500)… Temps stay under 75 to staying under 70… Still stuttering like crazy… So it’s not the temperature lol… Just crazy to see… Still refuse to play on dragon isle as it’s the worst there.

I know we already know… Nothing we can do…

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Shyspy, maybe we can commission NASA to build us laptops and desktop that can run perfectly. Lol

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I just tested ESO completely maxed out with DLAA on doing Dolmens with several raids present (it’s kinda like Storm’s Fury I guess). Never dropped below 70fps and no stutters.

Not even NASA PCs can fix the WoW stutters.

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See even ESO another mmo running perfectly fine.

Yes, WoW is running the absolute worst for me. I mean even having cooling from 95 to 75 and even under 70… And the stuttering is unchanged.

Dunno why I laughed so hard when I read that. But damn NASA would be like you want us to build you a PC to run WoW… They wouldn’t be amused lol

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Pretty wild to sit at around 45 fps in Valdrakken, while any crowded city in ESO have twice that fps. A player over on EU stutter thread got a pretty grim response from a GM btw.

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