Launcher crashing

I’ve tried World of Warcraft Launcher.exe and Battle Net Launcher.exe and Battle Net.exe and all 3 crashed and displayed a “Blizzard Error” notice saying the application encountered an “unexpected error.”

Also tried Wow.exe which got me to the game log in screen, which resulted in me being “disconnected.”

Report ID 20B8A171-0247-48A6-AD0F-E3EFR96E1CFEE

Unfortunately, we can’t use those for troubleshooting. When Blizzard had a tech support team, they had a tool to decipher the codes. However, since they discontinued courtesy tech support 2.5 years ago and disbanded that team, those codes are now only useful to the QA department (that’s why there is a button to send the info).

This forum remains as a player-to-player troubleshooting area. Can you add a DxDiag here?

Click here to show/hide DxDiag report instructions
  1. Press Windows Key + R, then type DxDiag and press Enter.

  2. In the DxDiag window, click Save All Information.

  3. Name the file dxdiag and click Save.

After you have the report:

Note: If you have trouble posting the URL, highlight the link and click </> on the post editor toolbar.

Well, I restarted my system and now everything works. What???!!!???!!!

But thanks for responding. Very appreciated!

First step of tech support - did you turn it off and back on?

Glad that fixed it for you!